Platinum Card®
members have access to a wide range of benefits designed to help make travel and shopping experiences enjoyable and secure. From airport lounge access and hotel experiences to emergency travel medical coverage and flight/baggage delay benefits, it's all included
Complimentary Airport Lounge Access
Through the Platinum Lounge Benefit4 enjoy complimentary lounge access across most major Canadian cities regardless or airline or fare booked. Or, when traveling with participating airlines in The Airport Club Program6, enjoy complimentary airline club access across the US and Internationally.
What's more, as a Platinum Card® member, you have complimentary access to the American Express Lounge – a private lounge reserved for our most valued Cardmembers. The American Express Lounge is located at Gate B, Domestic departures at Toronto's Pearson Airport
Companion Tickets7
As part of the International Airline Program‡, simply use your Platinum Card® to purchase a full fare ticket with participating airlines in first class or business class and receive a complimentary ticket for your companion to travel with you.
Complimentary Upgrades7
Enjoy complimentary seat upgrades when traveling to destinations around the world. You'll appreciate roomier seats, premium service and more relaxing journeys.
Special Airfares7
When you use your Platinum Card® to purchase a full-fare, non-restrictive or an eligible ticket in specified classes, you can save with special discounted airfares.
Fine Hotels and Resorts8
Stay and experience the special advantages that your Platinum Card® membership provides at over 600 extraordinary hotels and resorts around the world. These advantages can include upgrades to higher-category rooms when available, later check-out times upon request, and complimentary breakfast for two or other amenities.
Enjoy Fairmont President's Club Platinum level of service sooner9
Whether you travel for business or pleasure, you deserve the best service possible. At Fairmont Hotels & Resorts, after charging five nights 2 to your Platinum Card, you will become eligible for Fairmont President's Club Platinum Membership. This level of membership is usually reserved for guests with a recorded minimum of 30 nights or 10 stays.
Starwood Preferred GuestSM Gold Preferred Membership10
Your Platinum Card® automatically gives you the privileges of Gold Preferred membership in the Starwood Preferred Guest program. This level of membership is usually reserved for guests with a recorded minimum of 10 stays or 25 room nights in a calendar year. It is yours to enjoy with our compliments, with no minimum requirements to fulfill.
Platinum Card Travel Service11
Platinum Card Travel Service from Amex Canada Inc. specializes in helping to enhance and enrich the busy lives of Platinum Card® members, making travel arrangements as convenient and hassle-free as possible. With experienced travel counsellors that specialize in travel provisions, Platinum Card Travel Service anticipates, understands and acts upon your needs by arranging every detail of your trip from your flight to your accommodation, car rental, leisure time or other travel-related booking you require. Complete a Personalized Travel Profile and they can ensure that your expectations are met.
Complimentary Hertz #1 Club Gold Membership and FREE car class upgrades12
When you rent with Hertz, your complimentary program membership entitles you to routinely enjoy benefits such as Enjoying complimentary membership in Hertz #1 Club Gold, which includes Complimentary One Car Class Upgrade (subject to availability).
Emergency Medical Insurance13† (Out of Province/Country)
A medical emergency can be stressful at any time, let alone while you're on vacation and away from home. However, your Platinum Card® membership can provide you coverage when you need it most. Provides coverage for eligible emergency medical expenses incurred while travelling outside your Canadian province or territory of residence, for the first 15 consecutive days of each trip for all insured persons under the age of 65.
Car Rental Theft and Damage Insurance14†
Save money when travelling with complimentary Car Rental Theft and Damage Insurance. Where allowed by law, you will be automatically covered for damage or theft of your rental car with an MSRP of up to $85,000. To take advantage of this protection, simply decline the Loss Damage Waiver (LDW) or similar option offered by the car rental company, and fully charge your rental to your Platinum Card®. There’s no additional charge for this coverage, and you save yourself the daily insurance fee (usually $16 to $23 per day) charged by the car rental company.
Flight Delay Insurance15†
Charge your airline ticket to your Platinum Card and receive up to $1,000 coverage (aggregate maximum with Baggage Delay Insurance) for hotel, motel, restaurant expenses and other sundry items.
Baggage Delay Insurance16†
Book a flight with your Platinum Card® and receive up to 1,000 coverage (aggregate maximum with Flight Delay Insurance) for all immediate daily reasonable and necessary emergency purchases, made within four days, for essential clothing and sundry items when your baggage on your outbound trip is delayed by six or more hours.
Lost or Stolen Baggage Insurance17†
When you fully charge your airline tickets to your Platinum Card® you can receive up to $1,000 coverage for loss or damage to your luggage or personal effects while in transit.
Hotel/Motel Burglary Insurance18†
Automatic coverage of up to $1,000 against the loss of most personal items if your hotel/motel is burglarized.
$500,000 Travel Accident Insurance19†
Up to $500,000 of Accidental Death and Dismemberment Insurance covers you, your spouse and dependent children under the age of 23 when any of you travel on a common carrier (plane, train, bus or ship) and charge your tickets to your Platinum Card. Supplementary Cardmembers, their spouses and dependent children under age 23 are also covered.
Travel Emergency Assistance20†
Out-of-town emergency medical and legal referrals, and important travel-specific information (such as visa requirements or customs and inoculation regulations) are available by telephone, 24 hours-a-day, 7 days-a-week. From anywhere in Canada/U.S. call 1-800-678-5523. Outside Canada/U.S. please call collect (514)-285-8165.
StandbyMDSM Travel Medical Concierge21†
Reducing travellers' inconvenience of having to search for medical assistance by providing prompt access to 24/7 physician telephone consultations and arrangement of house call visits when travelling almost anywhere in the world and additional health care services in the U.S. and Markets of Operation, as defined in the Terms and Conditions of the Program.
For a complete list of StandbyMD's Markets of Operation, please
visit http://standbymd.com/cardmember/locations.aspx
Trip Cancellation Insurance22†
Provides coverage for the reimbursement of the non-refundable pre-paid travel arrangements up to $1,500 per insured person to a maximum coverage up to $3,000 for all insured persons combined when you cancel a trip for a covered reason.
Trip Interruption Insurance23†
Provides coverage for the non-refundable unused portion of your prepaid travel arrangements, as well as transportation and out-of-pocket expenses up to $1,500 per trip per insured person up to a maximum of $6,000 for all insured persons combined should your trip be interrupted or delayed for a covered reason.
Platinum Card® Concierge24
With the Platinum Card® Concierge, greater convenience is yours. You can get assistance with virtually any request at any hour, virtually anywhere in the world – all with one toll-free or collect telephone call.
Purchase Protection® Plan25†
Automatically, without registration, insures your eligible purchases against accidental physical damage and theft when you use your Platinum Card.
Buyer's Assurance® Protection Plan26
This plan automatically doubles the manufacturer’s original warranty up to one additional year when you charge the full price on eligible purchases to your Platinum Card. This applies to products purchased with the Card anywhere in the world, provided the manufacturer’s warranty is valid in Canada and the U.S. and does not exceed five years. Jewelry, motorized vehicles, and their parts are excluded in this coverage. You will need approval before any repairs will be covered. Replacement and repair costs are limited to $10,000 per eligible item up to a maximum of $25,000 per Cardmember per policy year for all occurrences combined.
No Pre-Set Spending Limit**
Enjoy financial flexibility and the opportunity to maximize your Membership Rewards points. Because The Platinum Card® has no pre-set spending limit, it allows you flexibility when spending. Using a Charge Card is a great way to manage your finances as the balance must be paid in full each month.
Travel Network Coverageθ
American Express has over 2,200 Travel Service locations around the world to offer assistance while you're traveling. In Canada, call 1-888-414-TRIP (8747) for the Travel Services location nearest you.
Emergency Card Replacement
24/7 Customer Service