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Global Network
For maximum flexibility, American Express® FX International Payments does not require users to immediately approve their created payments or send them for approval.
To access Modify a Payment, go to Create & Manage Payments > Modify a Payment.
Locate the payment you would like to modify, check the appropriate box and click Modify at the lower right of the page.
You can also delete saved payments from here by checking the appropriate box and clicking Delete at the lower right of the page.
Once you’ve selected the payment you wish to modify, a new page will appear asking you to make modifications as required. This process is the same as when creating a payment. For more details, view the Creating a Payment tutorial.
Once you have made any modifications, click Quote for an exchange rate. The Quote expiry date will be indicated in the orange box. If the rate expires, or if you are otherwise unsatisfied with the quoted rate, you can click Re-Quote for a new rate.
Once you have entered all the mandatory information, you have two options:
1If you have the required authorization, click Accept to execute the transaction immediately. As an additional security measure, you must re-submit your Username and Password. Then click Approve Payments. If successful, you will see ‘Your payment is complete’ followed by the Payment Reference Number.
2If you do not have the required authorization level, click Send for approval and check the box to alert an approver by email. The transaction will be sent to Approve a Payment. For more details, view the Approving a Payment tutorial.
With both options, you will be able to Print Details of the transaction or Save as PDF.
Existing members
Our Customer Service team is available daily from 8am to 6pm, Monday through Friday. 1300-554-884
New members
New to American Express? Give us a call on 1300-885-749. Our Customer Service team is available daily from 8am to 6pm, Monday through Friday.
Terms and Conditions
1. We will make all reasonable efforts to ensure prompt delivery of your FXIP Order, however please note transfer times may vary. These transfer times do not take into account differing weekends, public holidays or working hours of foreign banks in other jurisdictions to which your incoming or outgoing FXIP Order has been transferred. Completed FXIP Orders must be received on a Business Day before the respective currency cut off time. FXIP Orders received outside these times will be treated as having been received on the following Business Day.
2. Only American Express FX International Payments clients with a valid American Express Business or Corporate Card are eligible to earn Membership Rewards. Subject to the Terms and Conditions of the Membership Rewards program you are enrolled in. You will earn 1 Membership Rewards point for every AUD$30 you spend in foreign currency payments for transactions of AUD$5,000 or more up to a maximum transaction of AUD$300,000. A maximum of 10,000 points will be awarded on any one transaction. Points are calculated on local currency equivalent and will be credited to your account 6 to 8 weeks after making an eligible international payment transaction. American Express foreign currency Telegraphic Transfers, Draft payments, Forward Contract drawdowns or Cross Currency payments are eligible transactions and are subject to change. Offer excludes Australian Dollar transactions. Subject to the Terms and Conditions of the Membership Rewards program.
The information contained in this webpage has been prepared without taking into account your objectives, financial situation or needs. You should read the Financial Services Guide and PDS and consider the appropriateness of International Payments in relation to your individual requirements.
For further information, please refer to the FSG and relevant (Telegraphic Transfers and Forward Exchange Contracts) Product Disclosure Statement (PDS).
International Payments are arranged through American Express International, Inc. (ABN 15 000 618 208 AFSL No. 237996). Incorporated with Limited Liability in Delaware, USA.
® Registered Trademark of American Express Company.
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