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Finding a Payment

To access Payment History, go to Payment History > Payment History, then enter details such as Payee Name, Payment Reference Number, Date Range or Currency to filter your results. Then click Search in the lower right of the page.

TIP: Your search results will be listed in 30-day increments. You can export this list to an Excel document by clicking Download File in the lower right of the page, or download a PDF version by clicking Download PDF.

Contact us

Existing members

Our Customer Service team is available daily from 8am to 6pm, Monday through Friday. 1300-554-884

New members

New to American Express? Give us a call on 1300-885-749. Our Customer Service team is available daily from 8am to 6pm, Monday through Friday.

Make International Payments

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