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A big thanks to all who took part in Shop Small

2019 was another big year for Shop Small, our annual celebration of small businesses. From suburbs around Australia to the steps of Parliament House, Shop Small brought together thousands of participating small businesses and American Express Card Members to share their sense of community and show how much they love where they live.

Small Businesses







A significant boost for small business




American Express is committed to supporting the businesses that make up the fabric of our communities, and Shop Small delivered on that promise once again. We'll have the results from 2019 soon, but you can learn more about our ongoing backing for Australian small business now.  




Understanding the needs of small businesses


We commissioned research to better understand the challenges and opportunities facing small businesses in Australia, and the results were striking. Among the findings, we discovered:


  • Only 21% of small business owners plan more than five years ahead

  • 39% say they haven’t been able to implement their growth plans

  • $93.8 billion of additional revenue could be generated over the next 12 months if small business owners could bring their ideas for growth into fruition – a figure dubbed the Dormant Dollar.

Read the report to find out more about where Australian small businesses stand.








Putting the case to Parliament



To further raise awareness of the challenges facing small business owners, we launched Shop Small at Parliament House. This event gave ministers, industry partners and the press a chance to recognise small business owners and their contribution to the economy.








Do business on the go with the Amex Merchant app

Access your payment information on the go, so you can spend more time growing your business. Simply register for an Online Merchant Account and use the login details to get started.

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Shop Small is just one of many ways we support small business all year round. Sign up below to stay in touch, and to find out more about all the ways American Express can back your business.

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A world of opportunities for shoppers

Find out about the small businesses in your area that welcome American Express so you can support the places that make your suburb great.





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Discover hidden gems in your suburb


American Express has partnered with Concrete Playground to present The Localist Hub, showcasing some of the small businesses that make your suburb great.


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