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American Express SafeKey®

Shop confidently with SafeKey^®

Part of our continuous efforts to provide a safer and more secure online shopping environment.

what is safekey

SafeKey^®. What is it?

We want you to feel confident when you make a purchase with your American Express^® Card. That's why SafeKey uses the latest technology to help protect you against fraud while shopping online at participating merchants.

How does SafeKey^® work?

American Express SafeKey helps prevent unauthorized online use of your American Express Card by confirming your identity.

When you shop online at participating SafeKey merchants, the SafeKey box will appear towards the end of your checkout process. Most of the time, you won’t have to do anything. SafeKey will authenticate your transaction automatically. If SafeKey determines that added verification is needed, we will instantly send you a six digit code by text and/or email. Simply enter the code to complete your transaction.

safekey verification

safekey verification

FAQs

You are automatically enrolled in American Express SafeKey. Just ensure we have up to date contact details for you and we’ll take care of the rest.

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✓ Enhances Card security

✓ Easy to use

✓ No additional cost

✓ Improved verification for added peace of mind

For more information about American Express SafeKey, click here for the Frequently Asked Questions and the Terms and Conditions.

Related Pages

Fraud Protection

We have intelligent security systems in place to help protect your Card from fraud¹.

Identity Theft

Find out what you can do to help keep your financial details safe and secure.

Online Merchant Directory

Discover new places to use your Card online.

Explore Businesses

Download the Amex App

The Amex App makes managing your account quicker and easier. Download it here and enable push notifications to receive account updates on the go.

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Amex App - Google Play

Terms and Conditions

TM, ®: Used by Amex Bank of Canada under license from American Express.

1. We will guarantee protection against fraudulent payments on your Card, provided you have taken the responsibility to notify us immediately, and you have complied with your Card Terms and Conditions.