Manage your Account

Make the most of our Online Merchant Service to easily manage your Account.

How to register

Register for an Online Merchant Account in a few steps to get 24/7 access to payment info, manage disputes and more.

Your Online Merchant Account

Once you're registered, take advantage of a variety of tools and information available at no extra cost.


Understand how we pay you

Get more information on how and when you’re paid when you take American Express transactions.



Manage disputes

Manage cases efficiently online, upload your documentation and get alerted when there are updates.


Update your Account details

Keep your details up to date to get important information and see the latest benefits.



View your statements

See your e-statements from the past year.



Data Security

Learn how you can keep Card Member information safe and secure.



Your Merchant Service Fee

Log in to your Account to confirm the details of your Merchant Service Fee. You’ll find it on your e-statements


Still have questions?  Learn more about your Account

Payment processing solutions

Discover tools to improve the payment experience that help you protect, grow and manage your business.


Talk to us




You must be registered for an Online Merchant Account to use live chat.


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Register for an Online Merchant Account




Have your ten digit Merchant number on hand to help us serve you efficiently

1300 363 614

8:00am - 6:00pm Monday - Friday





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