American Express® Terms and Conditions

• Below mentioned offers are open to American Express Cardmembers holding one of the following Cards and whose accounts are valid and in good standing. An American Express Cardmember ("Cardmember") for the purpose of this offer means aperson holding one of the following Cards in India, issued in India by American Express® (“Card”) The American Express® Platinum Card
• The offer is not available for Cardmembers holding any other Cards issued by American Express Banking Corp
• This program is being offered by the participating service establishment only and shall be valid for the period mentioned in theoffer.
• This offer is being made purely on a “best effort” basis. The Cardmembers are not bound in any manner to participate in thisoffer and any such participation is purely voluntary.
• American Express is neither responsible for availability of services nor guarantees the quality of the goods/services and is notliable for any defect or deficiency of goods or services so obtained/availed of by the Cardmembers under this offer. Any d isputeswith regard to the quality of goods/services availed shall be taken up with the merchant/service establishment directly.American Express shall have no liability whatsoever with regard to the same.
• American Express shall not be liable whatsoever for any loss/damage/claims that may arise out of use or non-use of any goodsor services availed by Cardmember under this offer. American Express reserves its absolute right to withdraw and/or alter any ofthe terms and conditions of the offer at any time without prior notice.
• Nothing expressed or implied in the program shall in any way waive or amend any of the Terms and Conditions of theexisting Cardmember agreement with the Card issuer.
• To receive this offer, purchase should be charged in full to the American Express Card. No cash alternative is available.
• Any disputes arising out of and in connection with this program shall be subject to the exclusive jurisdiction of the courts in thestate of Delhi only.
• These offers are subject to partner terms and conditions.
• In the wake of COVID-19, while the merchants/service establishments may be maintaining all safety measures, we request you to ensure safety at your end as well. In no event shall American Express be held liable for any fallouts/illness or anyconcerns arising/occurring due to the Cardmember choosing to order/use services from the merchant/service establishment.
  

Suites Offer – Terms and conditions

• Cardmembers will receive an instant discount of 50% on the Best Available Rate on applicable Suite categories at The Oberoi Hotels and Resorts in India.
• Offer is valid for bookings and stays between 4th September 2020 and 31st March, 2024.
• The rate is discounted from the Best Available Rate Only, subject to availability. The offer cannot be combined with any other offer.
• Reservations must be made via American Express Platinum Travel Services.
• Maximum of 3 suites can be booked by a cardmember in a single transaction under this offer.
• A cardmembers cannot book more than 5 nights per stay.
• This offer is non-transferable and cannot be used in conjunction with any other The Oberoi Hotels & Resorts offer or promotion.
• Rates are subject to availability, applicable taxes, fees, and other standard service charges may apply.
• Blackout Dates:
• 26th – 29th January 2023 – (Republic Day) 
• 08th – 11th March 2023 - (Holi)
• 7 - 10 April 2023 – (Good Friday/Easter)
• 21st – 24th April 2023 – (Id ul Fitr)
• 29 Jun - 02 Jul 2023 – (Id al Adha/Bakrid)
• 11 - 15 Aug 2023 – (Independence Day)
• 7 - 10 Sep 2023 - (Janmashtami)
• 29 Sep - 02 Oct 2023 – (Gandhi Jayanti)
• 20 - 24 Oct 2023 - (Dussehra)
• 11 - 16 Nov 2023 - (Diwali)
• 21 Dec 2023 – 03 Jan 2024 – (Christmas/New Year)
• 26th – 28th January 2024 – (Republic Day)
• 22nd – 25th March 2024 – (Holi)
• 29th – 31st March 2024 - (Good Friday/Easter) 
• The offer would not be valid on ‘Presidential/Kohinoor Suites’
• A deposit through the American Express® Platinum Card needs to be made at the time of reservation for room and taxes.
  
• All bills will need to be settled at the time of Check-out by the cardmember through the same American Express® Platinum Card only
  
• No request for cashback/discount would be entertained after the booking or stay period if the guest doesn’t avail the offer during reservation/payment.
• The card member needs to be present and stay to avail the discounted price.
• Offer would be applicable for both primary and supplementary cardmembers.
• Rates and Taxes are subject to change without prior notice.
• American Express and The Oberoi Hotels & Resorts reserve the right to withdraw the promotion or amend these terms and conditions without prior notice at any time, for whatever reason, and without any liability for doing so.
• Queries related to the offer will be entertained only till 15 days from transaction date.
• Please contact The Oberoi Hotels & Resorts Contact Centre or Platinum Travel Services for any queries related to the offer.
• The offer would be valid at below mentioned properties only:

Complimentary Room Offer – Terms and conditions

• Offer Details: 

1. On every paid two nights receive the third night complimentary
2. Room upgrade, subject to availability, at the time of check-in depending upon availability (Not applicable on room to a suite).
3. Complimentary breakfast for two guests, per day.
4. On every paid spa therapy enjoy savings of 25%
5. Complimentary bottle of wine (once during the stay)
6. Complimentary transfers from nearest Airport or Railway Station (Applicable only for The Oberoi Rajvilas, The Oberoi Amarvilas, The Oberoi Vanyavilas and The Oberoi Udaivilas)

• Offer is valid for bookings and stays between 1st April’21 and 31st March, 2024 (black out period will apply).
• Room type: Applicable on all room categories (except suites)
• Participating Hotels: All Oberoi Hotels in India
• Maximum of 3 rooms can be booked by a cardmember in a single transaction under this offer. Cardmember will not be allowed to split the booking into multiple reservations and avail the offer on more than 3 rooms.
• Blackout Dates:
• 26th – 29th January 2023,  08th – 11th March 2023, 7 - 10 April 2023, 21st – 24th April 2023, 29 Jun - 02 Jul 2023, 11 - 15 Aug 2023, 7 - 10 Sep 2023, 29 Sep - 02 Oct 2023, 20 - 24 Oct 2023, 11 - 16 Nov 2023, 21 Dec 2023 – 03 Jan 2024, 26th – 28th January 2024, 22nd – 25th March 2024, 29th – 31st March 2024.

Taj 25% Discount : Terms and conditions

Lodging offer: 25% off on Best Available Rates on all Taj, SeleQtions and Vivanta hotels across the globe  till 31 December 2023.

Cards Eligible: American Express® Centurion Card, American Express Platinum Card

•  To view participating list of locations kindly click here.

Offer Fulfilment Process-

• The American Express® Platinum Card number needs to be shared by the card member at the time of reservation for room and taxes.
• All bills will need to be settled at the time of Check-out by the cardmember through the above American Express® cards only. If any other card or medium is used for payment of the bills, then the card member will not be eligible for the benefits under this offer and shall be charged as per the prevailing rate at the time.
• Reservations can be made through Relationship Manager (for Centurion cardmember) or Platinum Travel & Lifestyle Services (for Platinum cardmembers) for eligible card members.

Offer Terms & Conditions-

• Offer is valid from 11 July 2022 till  31 December 2023 (both days included) only for American Express Centurion, Platinum Cards (including supplementary cards)
• The rate is discounted from the Best Available Rate, Room + Breakfast rate, subject to availability. Blackout dates may apply. Cardmembers are requested to check blackout dates at the time of reservation. No further discounts or amenities, including Fine hotels and resorts amenities, will be applicable. 
•  This offer is non-transferable and cannot be used in conjunction with any other Taj offer or promotion
• Discount will be applicable on the amount exclusive of taxes.
• Cardmembers can avail the offer multiple times during the offer period
• The offer is applicable on all room types. 
• This offer can be utilized  for a maximum of 5 rooms with not more than 10 guests in a single booking at a given time. 10 guests will be including cardmember.
• Reservations must be made via the Relationship Manager (for Centurion cardmembers) or Platinum Travel & Lifestyle Services (for Platinum cardmembers).
• Rates are subject to availability, applicable taxes, fees, and other standard service charges 
• The American Express® Centurion Card, American Express® Platinum Card number needs to be shared at the time of reservation
• All bills will need to be settled at the time of Check-out by the cardmember through the same American Express card only through which the reservation was done.
• Limited room inventory would be available under this offer
• The hotel reserves the right to change the rate for any other card types.
• The card member needs to be present and stay to avail the discounted price.
• Names of participating hotels are subject to change.
• Rates and taxes are subject to change without prior notice
• IHCL and American Express reserves the right to withdraw the promotion or amend these terms and conditions without notice for whatever reason, and without any liability for doing so.
• Any disputes arising out of and in connection with this offer shall be subject to the exclusive jurisdiction of the courts of Mumbai only.
• For queries, cardmembers can contact Taj at corporate.reservations@tajhotels.comand Taj will respond in 4-5 Business days.
• Last day to raise queries regarding the offer will be 31 December 2023.
• Covid guidelines will apply however cardmembers are requested to check Covid guidelines with Taj at the time of reservation.

• The benefits and offers are being brought to you by American Express/ Partners of American Express/ third party entity exclusively for American Express Platinum Cardmembers on a “best effort basis”
• All the benefits and offers are subject to availability and Cardmembers must exercise due diligence in understanding specific terms and associated charges/fees that may be applicable to such benefits
• The benefits can be used only in conjunction with the American Express Platinum Card and cannot be combined with any other promotion or offer and any participation/availment of the benefits by American Express Platinum Cardmember shall be purely voluntary 
• American Express is neither responsible nor guarantees the quality of the goods/services and nor is it liable for any defect or deficiency of goods or services so obtained/availed by Cardmember as a benefit/privilege associated with the American Express Platinum Card American Express and the partners reserve the right to change/withdraw the Terms and Conditions of any offer at any time without prior notice. 
• These Terms and Conditions are to be read in conjunction with the Cardmember Terms and Conditions and Most Important Terms and Conditions governing the usage of the Platinum Card and may be deemed as the Terms and Conditions governing the American Express Platinum Cardmembership.

2.  Purchase Protection Terms and Conditions

The Company/Partner of American Express providing the Purchase Protection will not make any payment in respect of: Loss or damage to gold or silver articles, watches or jewellery or precious stones or medals or coins or curios, sculptures, manuscripts, rare books, plans, models, moulds. In the following events, this Policy shall cease to be in force and no claim shall be admissible, unless in every event, the consent of the Company to the continuance of the Policy is obtained in writing and signified on the Policy, or the Company has been duly informed and has acknowledged continuance of the Policy. (i) If the premises shall have been left uninhabited by day and night for ten or more consecutive days and nights, any burglary occurs during the period that the premises are left uninhabited. (ii) If the Insured shall cause or suffer any material alteration to be made in the premises or anything to be done whereby the risk is increased. (iii) If the interest of the Insured in any property passes from the Insured otherwise than by will or operation of law. (iv) The cover under this Section shall be available only up to 90 (ninety) days from the date of purchase of the tangible goods by the Insured. Get a cover value of up to INR 5 Lacs.

3.  Overseas Medical Insurance Terms and Conditions

Maximum of one claim can be filed in a year • Please note that your claims will be settled once you are back in India • Limit of 7 days per trip • Maximum 5 trips in a year • Hospitalisation should be for a minimum of 24 hours • Pre existing injuries/illness excluded • Maximum age 60 years deductible of US$ 100 per claim • ‘*Only hospitalisation cover’.• Insurance underwritten by ICICI Lombard General Insurance Company Ltd. and is a subject matter of solicitation. 

American Express Platinum Card is only the mode of payment for this service. American Express does not take responsibility for the quality of service provided by the partner and is not liable for any direct, indirect, incidental, special, punitive, exemplary or consequential damages of any kind.