Are you struggling or feeling stressed about making payments?
It’s always important to take the first step during challenging times and we are here to guide you through this.
Before contacting us, we would recommend completing an Income & Expenditure form, or if you have multiple debts, considering to reach out to a Debt Management company.
Income & Expenditure
By filling out an Income & Expenditure form, you provide information that lets us tailor our approach to your unique situation and offer the most appropriate solution to your circumstances.
Completing your Income & Expenditure form in advance of speaking with us will save you time and allow you to fully understand how much you are earning and spending on a monthly basis.
We have two different options for you to complete an Income & Expenditure form.
Completing an Income & Expenditure form Online:
You can complete the Income & Expenditure form online by downloading it here and filling it out. We recommend that you print it off and then fill it out by hand if you are unable to on your device. Then, please take a photo of the form or scan it, and send it by email to firstname.lastname@example.org prior to contacting us.
Once completed Get in Touch with our team using our Live Chat or call us.
Completing an Income & Expenditure form on Phone or Chat:
We understand it can be difficult to fill forms out online, so if you require any assistance, we can also take you through the Income & Expenditure process on our Live Chat or over the phone. Please see the Get in Touch section for contact information.
Debt Management Companies
Are you worried about multiple debts?
Often, debt management companies can help reduce the burden on you. However, some companies may charge you for their services. If you decide to use a Debt Management Company, we are happy to work with them.
If you’re considering using a Debt Management Company, we strongly recommend you reach out to a free advice service, like StepChange or others we have referred to in the Useful Services section.