Navigating the "View/Update Account" Table

Not every Merchant Number will display in the main table by default. If a Merchant Number is a primary account and associated with multiple locations (each with their own Merchant Number), you will see the primary account number listed in the main table. When you click on the primary account number or the arrow (>) next to the account number, the table view will change to show multiple Merchant Numbers associated with the primary account. Standalone accounts can be viewed in the main table display and will not be nested within the primary account number. 

Screenshot of default table view in Account Services

Default table view example showing primary account as the first listing

 

 

Contact Us

Live Chat

 

Click the 'Chat' button once you login to your account to chat with a member of our service team.

Mon-Fri, 8:00am to 6:00pm.

(9:00am-5:00pm on Bank holidays)

Call Us

 

0800 032 7216

Our customer care representatives will assist you Mon-Fri, 8:00am to 6:00pm.

(9:00am-5:00pm on Bank holidays)