We are not able to take new Cruise Online bookings at the moment as we are currently working with our Cruise agent to create a new and even better Cruise Online experience.
All cruise travel sales and servicing are facilitated through our Cruise agent:
ICE Europe Ltd trading as Our Holiday Centre,
The Atrium, 1 Harefield Road, Uxbridge, England, UB8 1EX.
ABTA numbers Y1932 and L6366
IATA Number: 9128300
For all Cruise enquires or to discuss your current booking please call 0845 600 9879.
We are not able to take new Cruise Online bookings at the moment as we are currently working with our Cruise agent to create a new and even better Cruise Online experience.
If you have an existing booking, e-tickets will be issued after final payment has been received. Most cruise lines also require an online registration form to be completed before the release of the e-tickets. Please refer to the ‘Cruise Invoice and Confirmation' section of your documentation for full terms and conditions. For a cruise reservation you will require a valid passport with photo ID at check-in. Please note that some domestic departures may require a valid passport.
Once we are able to take new bookings again, your cruise consultant will be able to take you through the list of cabin and bed types. We’ll do our best to take your preferences into account, but we cannot guarantee your request.
Generally check-in and embarkation time is approximately 90 minutes before the published sailing departure time and we recommend you check-in at least 2 hours prior. Please check with your cruise consultant for expedited online check-in facilities and any special requirements for your cruise line. For international cruises, we recommend you arrive in the city of embarkation at least one day before the published departure time. If you don’t check-in on time, you could be denied boarding.
Cardmembers making a reservation for a third party, should log in before making the reservation. When not logged in and making a booking for someone else, the Cardmember must be part of the travelling party otherwise an Authority to Charge form will need to be completed. This is to protect you against fraudulent transactions.
Please contact your cruise consultant to request special assistance.
Any taxes and levies will be confirmed at the time of booking your cruise as these vary according to departure and arrival ports. They will be included in the price quoted when you book your cruise.
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American Express Europe LLC (AEELLC) trading as American Express Travel, Belgrave House, 76 Buckingham Palace Road, London SW1W 9AX, United Kingdom is a member of ABTA (ABTA number C4330) and ATOL (ATOL number 0151). Being a member of ABTA (ABTA number C4330) means you have the benefit of ABTA’s assistance and Code of Conduct and this allows you to book with confidence. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier goes out of business or is no longer able to provide the intended holiday. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available. American Express’s ABTA membership does not cover cruise bookings and should therefore not be relied upon when booking cruises or cruise packages. These bookings are covered by our third-party provider, ICE Cruise’s ABTA membership (ABTA number L6366). Many of the flights and flight-inclusive holidays on this website are also protected by the ATOL scheme, this ATOL protection does not apply to all holiday and travel services listed on this website. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate . Please contact us to confirm what protection may apply to your booking.