Now that you have the specific location information you need, it's important to find out what changes to expect when you arrive at your hotel. For example, many of our American Express Travel lodging partners continue to update their COVID-19 health and safety information, as well as other travel guidelines. From access to dining and attractions, to available amenities, to hours of operation, to cancellation policies – be sure to have a good understanding of what to expect to avoid any confusion.
You can also contact your hotel directly to see how they're focusing on guest safety, which may include increased disinfection and cleaning, plexiglass barriers at check-in, and contactless payment, to name a few. You can find information directly from most of our hotel partners, including Hilton and Marriott, or choose from the full list here.