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By tracking what customers rent and purchase, one savvy entrepreneur discovers that customer information is key to business growth.

Sean Wycliffe talks about the successes and the struggles of starting Dealflicks.

The owners of a bar have turned a little bit of customer data into a lot of profits.

Difficult clients are part of business--regardless of what industry you're in. Keep the peace (and your sanity) with these proven tips.

There may be no zombie apocalypse on the horizon, but that doesn't mean businesses can't profit today from consumers' bleak view of the future.

5 lessons to help business owners cultivate consumer loyalty, from

If you've ever had that Disney song stuck in your head, you know the power of repetition. Here's what else "small world" can teach you about branding.

For some small businesses, cause marketing is a no-brainer: By doing good, you set your brand apart, win customers and improve your bottom line.

If you feel like you've had it up to here with your customers, these smart strategies can help heal your relationships and get you back on track.

A new generation of entrepreneurs is practicing a business model that places just as much importance on doing social good as on making money.

3 tips for improving your product or service with your customers advice.

You may think bending over backward to make your customers happy is what successful business owners do. But it could be hurting your business.