With Credit Cards which earn Avios, you can also look forward to:
- A valuable welcome bonus
- Purchase protection
- Travel Accident cover
- Travel Inconvenience cover (BA Premium Plus Card only)
- 24/7 customer service
- Preferred Seating from American Express.
The amount of protection and insurance cover varies with each Card, so have a look and see which one is best for you. Simply browse the list of Cards in the menu to the left, or use the 'Compare these Cards' button near the top of this page to review all our Credit Cards at the same time.
24/7 Customer Service
Whenever you need us, wherever you are, our Customer Care Professional are available 24/7 by phone, text, email or mail. And instead of passing you from one person to another, the first person to answer your call will do their best to see it through until it's resolved. Our Global Assist® team is on hand 24/7 to provide help and support when you travel outside the UK, in your own language.
Card security and protection
All American Express Cards feature Chip and PIN technology and all transactions are processed through our own secure system to minimise the risk of fraud, whether you use your Card at home or abroad. Our early detection systems monitor potentially fraudulent activity, and our Fraud Protection Guarantee means that in the unlikely event you are a victim of credit card fraud, and you have taken reasonable care with your Card, you won't be held responsible for any costs linked to the fraudulent activity.
And if things should go wrong, we'll soon put them right. Our Credit Cards offer Refund Protection and Purchase Protection on eligible items bought in the UK on your Card for up to 90 days. So if you bought an eligible item on your Card and it's stolen or damaged within 90 days, we'll replace or repair it, or issue a refund.
Accepted around the world
Wherever your travels take you, you can take your Credit Card. Better still, you'll continue to accumulate Avios which can go towards your next trip.
Your spend abroad is converted to pounds sterling as soon as we process the transaction, based on the American Express exchange rate which is set daily. If your transaction is in US dollars, the amount will be converted directly to pounds sterling. If it's in another currency, it's converted to US dollars and then to pounds sterling.
Manage your account online or on your mobile
We put you in control when it comes to managing your Account. Register online and you can view and manage your account anytime of the day or night, either online or on your mobile. View your current balance, have updates sent to your phone, pay your bills easily, and manage your contact preferences.
