Financial Hardship | American Express UK

Life doesn’t always go according to plan, and when you face difficult times, our Financial Difficulties Team is here to offer support. We can discuss your situation, and inform you of any help we can provide.

Financial-Hardship

Are you struggling to keep up with your payments for any reason?

Let's work together to find a solution.

Mon-Fri 7am-9pm

Saturday 9am-6pm

Sunday 10am-6pm

Mon-Fri 8am-9pm

Saturday 9am-9pm

Sunday 10am-6pm

Tel: 01273 576458 

Free Phone: 0800 876 6019 

  • Has something in your life changed meaning you are unable to make payments?
  • Have you or someone in your household lost your job recently?
  • Has there been a change in income for someone you financially depend upon?
  • Are you struggling or feeling stressed about making your payments?
  • Are you worried about your debt(s)?
  • Is your ability to pay your bills impacted by the recent rise in cost of living and energy prices?

Life doesn’t always go according to plan, and when you face difficult times, American Express is here to offer and provide you with the utmost support. Our specialist Financial Hardship team can speak with you about your situation and inform you of any help we can provide.

 

We aim to relieve financial pressure through providing solutions which are tailored to your unique situation, and offered for the length of time that we understand you require assistance for.

 

The first step we take with you is completing an Income & Expenditure form, this helps us to understand your financial situation. You can download this to complete yourself, or contact our Live Chat and telephone teams who will be happy to assist you. For more information, see Where Can I Start.

 

If you’re having difficulty repaying multiple debts and you want to address your debt on a wider scale, you may want to contact a Debt Management Company. We work very closely with numerous Debt Management Companies who, like American Express, can help reduce the burden on you. For more information, see Where Can I Start? or Useful Services.