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 Business Practices


 Business Practices

Sustainable business practices are vital for protecting the health and safety of our colleagues and customers, as well as every community and future generation across the region and the world.


From the buildings we operate in, to the materials we use, our goal is to reduce our environmental footprint in Australia and New Zealand so that the natural resources we use today are preserved both now and in the future.

Managing our environmental impact


In 2018, globally we became a CarbonNeutral® company through renewable energy credits, carbon offsets, and reduced greenhouse gas (GHG) emissions. In ANZ, at the end of 2020, 84% of American Express’ managed building portfolio was Green Building Certified and our facilities used 54% less energy per square feet compared to that in 2011.


Locally we’ve also set new goals to reduce our environmental impact even further, including significantly reducing single-use plastics across our operations, reducing our waste, water consumption and sourcing 100% of our paper from certified responsibly managed forests by 2025.


We also engage with global initiatives that work towards a more sustainable future, including participating in Earth Hour since its inception in 2007, and providing nearly $2 million in grants to the Ocean Conservancy and National Geographic Society to combat marine pollution through clean-up programs.



Our global environmental goals


While every market has its own unique challenges and goals, we measure similar areas of environmental concern in Australia and New Zealand as we do globally. This includes energy and emissions, waste, sourcing and Green Building certification.


Like our global report, our future A/NZ CSR reports will transparently track our progress against our commitments and targets.


Read more about our local operations and commitments.