Terms of Service
Amex Pay Terms of Use
1. Eligible on iPhone 5s and above with iOS 8 or higher.
2. Eligible on iPhone X and above with iOS 11 or higher.
3. By turning on purchase notifications, you will receive a notification when there is purchase activity on your Card. Purchase activity includes purchases made with your physical Card or mobile wallet, as well as pre-authorizations made on your Card by merchants like gas stations and hotels, which are temporary and subject to change. If you already have purchase notifications for your Card enabled with a mobile wallet on your device, you will not receive them from the Amex Mobile app. To receive purchase notifications from the Amex Mobile app, you must first disable purchase notifications from other mobile wallets. Supplementary Cardmembers may also receive purchase notifications.
4. At participating American Express contactless merchants on eligible devices. Transaction limits may apply.
5. Available on eligible Cards. Eligible Cards include any American Express Consumer, Small Business or Corporate Card that is not cancelled or suspended and that is issued to you by Amex Bank of Canada. Prepaid cards and products (such as the American Express Gift Card) as well as Corporate Purchasing Cards, Global Dollar Cards and Corporate Meeting Cards are not eligible for the Amex Pay Program.
6. Eligible Cardmembers with an eligible Apple device will be able to add their American Express® Cards to Apple Pay through the American Express App. Prepaid Cards and products (such as the American Express Gift Card) are not eligible. In order to use Apple Pay for contactless payments, you will need an iPhone 6 or later running on iOS 9.0 or above (“Eligible iOS Devices”), or an Apple Watch that is paired with an iPhone 5 or later.
7. An NFC enabled Android device running on Kitkat 4.4 or higher is eligible for Amex Pay.
8. Eligible cards will vary by offer and are subject to change. Select Canadian American Express Cards issued by Amex Bank of Canada and cards issued by a licensed third party issuer (as applicable) are eligible cards for the offer. The following cards are not eligible: American Express Corporate Cards, American Express® Gift Cards and Prepaid Cards. Offers are subject to terms and conditions and full program terms.
9. Available on eligible Cards.
10. You can redeem Membership Rewards® points for a statement credit towards an Eligible Purchase charged to an Eligible Card. You must redeem a minimum of 1,000 Points per redemption. Redemption rates may vary by Eligible Card. Statement credits on your Card Account should not exceed the aggregate amount of the Eligible Purchase(s) on your Eligible Card. You can register for online services to view your Eligible Purchases and to redeem online. Only Eligible Purchases posted to your Card Account during the last 3 months, up to 150 most recent Eligible Purchases will be displayed for redemption. If you wish to redeem points towards an Eligible Purchase within the last 12 months that is
not displayed online, please contact us at the number listed on the back of your Card.
For full Membership Rewards® Program Terms & Conditions, visit membershiprewards.ca or call 1-800-668-AMEX (2639). Small Business Cardmembers, please call
1-888-721-1046
11. Terms and conditions apply. Not all Card products are eligible for a referral bonus. For details, visit www.americanexpress.ca/ReferAFriend.
12. Account must be in good standing. An additional card is a supplementary card. Supplementary Cardmembers must be at least 13 years old. Maximum of 9 supplementary cards per account.
Apple, the Apple logo, Touch ID, Face ID and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App store is a service mark of Apple Inc.
Android and Google Play are trademarks of Google Inc.
