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Welcome to the Help Centre

How do I withdraw cash with my Card?

You can apply to take out cash from ATMs.

  • Eligible Credit Card Members are automatically enrolled for cash access upon Card issuance (and reviewed after 6 months of tenure if ineligible at this time).
  • Charge Card Members can apply for cash access by completing an enrolment form. The primary Account holder must be enrolled in cash access before any supplementary Cardmembers can be enrolled.
  • Corporate Card Members are eligible to apply for Cash Access at their company's discretion.

Credit Cards

Call the number on the back of your Card to activate this service.
All applications and activations are subject to status and existing Account history. If you require assistance, please contact us and our Customer Care Professionals will assist you.

Charge Cards
Download, print off and complete these forms, and then either fax back to 01273 624026 or post to:

American Express Personal Card Services
Dept. 138
Brighton
BN88 1AH

All applications and activations are subject to status and existing account history.
There is a 3% cash advance fee for this service.