Welcome to the Help Centre

How do I check my Membership Rewards® points balance?

The quickest and easiest way to view your points balance is on the American Express® App in the 'Membership' tab. For detailed points transactions, tap 'View Activity and Explore Rewards'. See more information here.

If you have not yet registered for American Express® Online Services and would like to view your up to date balance and manage your Account online, you will need to enrol. If you have already registered for Online Services, just log in to see your points balance. For detailed points transactions, go to Membership Rewards Page and click on ‘Your points account’ and then ‘My Points’ at the top of the page.

If you require further assistance with Membership Rewards, please contact us and our Customer Care Professionals will assist you.