Frequently Asked Questions:
My Travel Benefits

No, points can only be used to pay the total fare inclusive of taxes. Airline surcharges and transaction fee will be paid through your American Express Card.

Yes, the option to pay with Membership Rewards® will be available at the check-out page. Available only for pre-paid products.

For such queries, kindly call on the number mentioned at the back of your card. Customer care representative will assist you.

It is not possible to combine points from different accounts because Membership Rewards® is a personal benefit.

Yes, you can use points to book travel for others provided the tickets are not for resale, promotional or commercial use.

The option to pay with MR is available on the check-out page but only for pre-paid products. Once you select the MR points to be deducted, the points will get deducted from your account at the time you confirm the booking. The entire booking amount will get billed to your card at the time of booking and the equivalent value towards your redemption would be posted as a statement credit to your card account within 72hrs .

Follow these steps to apply your points as a payment option:
Step 1: Ensure you are logged in.
Step 2: Ensure you are selecting the products eligible for payment with Membership Rewards® points (pre-paid only).
Step 3: If you still cannot see your points contact the number on the back of your Card.

Don't worry. You may combine your Membership Rewards® points and payment on your American Express Card.

No, there is no additional fee to redeem points for travel booked on American Express Travel Online.

No, you do not have to travel with them.

Any bonus points will be added to your Account within five working days of making the transaction, but can take up to 10 weeks.

On Domestic Travel portal, a member may redeem maximum of 5 travel vouchers.