American Express® Travelers Cheques


Travelers Cheques are backed by American Express


For more than a century American Express Travelers Cheques have helped travellers protect their money. Travelers Cheques may be refunded if lost or stolen. (Terms, conditions and restrictions apply. Identification and proof of purchase required.)


Travelers Cheques never expire

Unused Travelers Cheques can be used for future trips or redeemed.


Redeeming your Travelers Cheques.


1. Redeem your Travelers Cheques with American Express Travel Related Services Company, Inc

You can call American Express customer service on (1800-180-1245) to register a direct redemption claim(1). You can find additional contact numbers based
on your location or alternatively Email us. Click here to register for our secure Email service.


2. Deposit your Travelers Cheques with your Bank      

Some banks allow account holders to deposit Travelers Cheques (subject to bank’s policies and procedures) - including foreign currency Travelers Cheques - to their bank account. Please check with your bank if they allow deposit of Travelers Cheques. (Clearing fees may apply.)


3. Exchange your Travelers Cheques for Local Currency

      Travelers Cheques are welcomed at thousands of locations worldwide (Exchange fees may apply). Click / Tap below to find locations near you(2).


(1) American Express usually process claims & initiate payments within 5 business days. However, when documents are required to process the claim, it can take up to 30 days, from when the documents are received, for a claim to be processed & a payment initiated. Travelers Cheque Encashment service is provided by American Express Travel Related Services Company, Inc.


(2) It is highly recommended that you call the location prior to your visit and verify fees, limits, restrictions, exchange rates and availability.

May be refunded if lost or stolen*

24/7 customer support

Accepted at thousands of locations worldwide

Never expire

Travelers Cheques Service Centre

Get help with your Travelers Cheques and find answers to common questions about them

How to use Travelers Cheques


1. Sign

As soon as possible, sign your name on the upper signature line to help protect yourself in case of loss or theft. 


2. Record

Write down your serial numbers and keep them with you when you travel, separated from your Travelers Cheques. 


3. Protect

Safeguard your Travelers Cheques as you would cash. 


4. Use

To redeem, sign your Travelers Cheque on the lower signature line in front of the person accepting your Cheques.

Still need help?

If you would like to call us please call customer services on (1800-180-1245)  or click on “Phone” icon below to get the Customer Service Phone number for your current location


If you would like to send us an Email

click the “Email” icon below to register for our secure Email service.