Standing Instructions on your American Express® Card



You can now set up and seamlessly manage your domestic Standing Instructions (SIs) with select merchants on our SI Hub.


Setting up Standing Instructions: 


You can set up recurring payments with the merchants listed below by visiting their respective website.


For security purposes, a one-time password (OTP) will be generated during the registration process for the mandate.Your mandate will be set up with the respective merchant after a successful authentication through OTP.


Please find below the list of merchant websites through which you can make your payments.


  • Click on the Merchant link 
  • Enter details and Set up the mandate

Managing your Standing Instructions

  • Create User ID and Password, one time sign up.
  • Once you login, you can view all the mandates that you have set up.
  • You can choose Edit the end date, amount or Cancel it.

Here’s something you should know

There’s a mandatory Additional Factor Authentication where you’ll also receive a one-time password from American Express if:

  • A bill payment is higher than INR 1,00,000 for Insurance transactions and INR 15,000 for rest of the categories.
  • The amount of your bill payment exceeds the deductible limit you set when you registered for recurring payments.

Please be sure to enter the necessary authentications prior to the due date of your bill.

Frequently Asked Questions