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 Shop confidently with SafeKey







If you love to shop online, it’s important to stay safe. SafeKey makes the process secure,

so you can focus on the fun part – choosing what to buy.




What is it?

A feature that uses the latest 3D Secure technology to help protect you against fraud

while shopping online by confirming it's really you making the purchase.




When will I see it?


When you shop on certain sites, SafeKey will appear as a box during the checkout stage.

SafeKey screen We're sent a push notification to your mobile device


What do I have to do?


Most of the time, you don't need to do anything - SafeKey will work in the background as you     

make your purchase.  However, we may send you a push notification to your Amex App for certain purchases. All you need to do is download the Amex App and enable push notifications.


If you don't have the Amex App, we may send you a verification code by text and/or email. Just tap it in, and you're good to go. 


 Simply check that your contact details are up to date. We'll take care of the rest.  




Use your points



Find out how to redeem your Membership Rewards®

points with SafeKey retailers for Membership Reward Cards.



90-Day Purchase Protection


Most American Express®Cards give you 90-Day protection

against theft or accidental damage of eligible purchases.




Your Express List


Due to new regulations, we’re changing the way you make purchases online by sending you more verification codes.


To make shopping online speedy, simple, and secure, you can add websites you frequently shop at to your Express List and we’ll stop sending you a verification code, unless we need to make sure it's you.


Express List FAQs



Additional SafeKey FAQs


For more information and to view the Terms and Conditions, read our frequently asked questions. 







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