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Your Card is designed to help you plan ahead when making purchases both big and small, safe in the knowledge that you can pay all or part of your balance later.
Whatever you’re looking to purchase, when paying using your American Express Credit Card you can enjoy up to 56 days interest free period on purchases when you pay in full and on time.
Purchase any item the day after your statement date and you could enjoy up to 56 days interest free period.3 The example timeline below shows how the interest free period works.
When your statement is produced you have the following payment options:
If you have an Online Account or the Amex App, you can pay your balance at any time using these services. You can pay your Account balance through your Online Account or Amex App. You do not need to wait for your statement to make a payment, you can pay all or some of your balance at any point.
An alternate way to pay is through setting up a Direct Debit to collect any of the following each month:
You can set up a Direct Debit by logging in here, then going to ‘Payments’ followed by ‘Direct Debit’.
If you have a Direct Debit in place for less than the full amount, you can make a manual payment up to your full balance if you want to.
Pay with Bank Transfer:
Eligible Cardmembers can also pay via bank transfer in just a few quick steps in the Amex App – the easiest and most secure way to pay via bank transfer.
Our different payment options are designed to give you flexibility, when you need it. Find out how to pay using these methods here.
We have a range of options to manage your Account:
Online Services
Where you can clearly see details of your
recent purchases, make payments or access
Amex Offers and save them to your Card
The American Express® App
Where you can view the same
information on the move and chat with
us anytime through the Chat function
Customer Services
Where you can speak to one of our Customer Care Professionals who will be able to assist you with
any question you may have about your Account
Take control by setting up alerts to notify you about your Account:
You’ve spent a certain amount in a month
You are within a certain amount of your credit limit
A weekly balance update
You have a payment due
We have received your payment
You can enrol for these by either logging in to your Online Account here, in the Amex App, or by speaking with one of our Customer Care Professionals by calling the number on the back of your Card.
Take control by setting up alerts to notify you about your Account:
You’ve spent a certain amount in a month
You are within a certain amount of your credit limit
A weekly balance update
You have a payment due
We have received your payment
You can enrol for these by either logging in to your Online Account here, in the Amex App, or by speaking with one of our Customer Care Professionals by calling the number on the back of your Card.
1. Interest on all balances that result from purchases (including associated fees, such as non-sterling Transaction fees), interest charges and service charges (such as the copy statement fee), is charged at the per annum rate found in your Terms and Conditions (variable) if the statement balance is not paid in full, as per your Credit Card agreement. Cash advances, balance transfers, and the interest charged on those non-purchase balances do not accrue interest at the standard. If you do not pay your balance in full you may incur interest on your outstanding balance. You will still be required to pay your minimum due payments. If you only make minimum payments, it will take you longer and may cost you more to clear the outstanding balance.
2. See app store listings for operating system information.
3. Interest free period - Maximum 56 days on purchases if you pay the full amount you owe on each statement date on time every month. No interest-free period on balance/money transfers or cash advances (subject to any interest-free promotional offer).
* Subject to application and approval. Supplementary Cards are issued under and subject to the Terms and Conditions of your existing Cardmember Agreement, and as the main Cardmember, you will be responsible for paying all charges on any Supplementary Cards which are added to your Account. Supplementary Cardmembers must be aged 18 or over. Annual fee may apply.
** For full Terms and Conditions on referring a friend, click here.
American Express Services Europe Limited has its registered o ce at Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. It is registered in England and Wales with Company Number 1833139 and authorised and regulated by the Financial Conduct Authority.
Copyright© 2022. American Express Company. All Rights Reserved.
On credit cards, if you are to pay less than the full amount on your monthly statement then you will have interest applied to the amount on your Account on a monthly basis. Here we explain when you will be charged interest and how this is calculated.
Simply put, if you pay less than your full balance by your payment due date, interest will be applied to the amount on your Account until the balance is paid in full.1
If you are to make a cash withdrawal (also known as Cash Advances), interest is applied slightly differently. Interest is applied from the date of the transaction, up until the date it is paid in full. Interest will still be applied to your Account even if you pay your balance in full for Cash Advances.
Where can you see your interest rates?
You can see your monthly interest rates at the top of your monthly statement or in your Cardmember Agreement. Additionally, you will see an estimation of the interest which will be applied to your Account, assuming you only pay the minimum amount due. You can view your statement through your Online Account or Amex App.
How is interest charged?
Depending on how you use your Card, interest can be applied differently:
Purchases
We won’t charge interest on purchases if you pay the full amount you owe on each statement date on time every month. Otherwise we’ll charge interest daily from the date an amount is charged to your Account until it’s paid in full.
Cash Advances
We’ll charge interest daily on Cash Advances and balance/money transfers from the date the transaction is applied to your Account until it’s paid in full (subject to any promotional offers).
1. Interest on all balances that result from purchases (including associated fees, such as non-sterling Transaction fees), interest charges and service charges (such as the copy statement fee), is charged at the per annum rate found in your Terms and Conditions (variable) if the statement balance is not paid in full, as per your Credit Card agreement. Cash advances, balance transfers, and the interest charged on those non-purchase balances do not accrue interest at the standard. If you do not pay your balance in full you may incur interest on your outstanding balance. You will still be required to pay your minimum due payments. If you only make minimum payments, it will take you longer and may cost you more to clear the outstanding balance.
2. See app store listings for operating system information.
3. Interest free period - Maximum 56 days on purchases if you pay the full amount you owe on each statement date on time every month. No interest-free period on balance/money transfers or cash advances (subject to any interest-free promotional offer).
* Subject to application and approval. Supplementary Cards are issued under and subject to the Terms and Conditions of your existing Cardmember Agreement, and as the main Cardmember, you will be responsible for paying all charges on any Supplementary Cards which are added to your Account. Supplementary Cardmembers must be aged 18 or over. Annual fee may apply.
** For full Terms and Conditions on referring a friend, click here.
American Express Services Europe Limited has its registered o ce at Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. It is registered in England and Wales with Company Number 1833139 and authorised and regulated by the Financial Conduct Authority.
Copyright© 2022. American Express Company. All Rights Reserved.
How do you work out the interest I pay?
We work out your annual interest rate (APR) by adding your personal rate to the Bank of England Base Rate. We call this your ‘simple’ rate. This is the rate you’ll pay on all balances on your Card, except for cash withdrawals or any other cash transactions you make. These have a different interest rate, which is also linked to the Bank of England Base Rate.
We convert your annual simple rate into a daily rate by dividing it by the number of days in a year (365). We then apply the daily rate and add it to the amount you owe each day.
For example, if you owed £1,000 and had a ‘simple’ rate of 20%, the amount you would pay in interest for one year would be 20% of £1,000, which is £200.
This amount would then be divided by the number of days in a year: £200 ÷ 365, which is 55p.
The interest is added to your Account every day, so the following day you would pay interest on a balance of £1,000.55. This is known as compound interest – it means you pay interest on the interest you’re charged, not just on the things you buy.
| Amount owed |
Yearly interest (rate 20%) |
Daily interest |
Total | |
|---|---|---|---|---|
| Day 1 | £1000.00 | £200 | £0.55 | £1000.55 |
| DAY 2 | £1000.55 | £200.11 | £0.55 | £1001.10 |
| Day 40 | £1022.00 | £204.40 | £0.56 | £1022.56 |
If you pay off your balance in full each month, you won’t pay any interest. You also won’t pay interest on any late payment, returned payment or over limit fees we add to your balance.
Why have I been charged interest?
We charge interest from the date an amount (e.g. a purchase) is charged to your Account until it is paid in full.
Interest is calculated each day on any outstanding balance until a payment is made to clear the outstanding balance in full.
When we don’t charge interest:
When you pay your statement in full by the due date, and did not carry a balance over from the previous statement; or on late payment fees or returned payment fees.
How we charge interest on cash advances or balance/money transfers?
If you ask us to make a cash advance or balance/money transfer in June, we’ll apply interest from the date we charge it to your Account and show it in your following statement.
What is the American Express ‘simple’ rate?
The ‘simple rate’ is a variable rate comprised of two parts:
Your Personal Rate
The Base Rate
The ‘simple’ rate is the actual interest rate you will pay on your Card. It’s your personal rate and the Bank of England Base Rate added together. It moves in line with the Bank of England Base Rate — when the Base Rate changes, you’ll see your simple rate change by exactly the same amount.
You can find details of your interest rate on your Credit Card statement.
*Current base rate.
Will I be charged interest if I pay off my full balance every month?
If you pay the full balance every month, you won’t be charged interest, unless you have made a cash transaction. Interest on cash transactions is charged from the moment the transaction is made. These have a different rate, which is also linked to the Bank of England Base Rate.
Will you always let me know when my Credit Card interest rate changes?
Yes we will. If your interest rate is changing because the Base Rate has changed, we’ll tell you this on the statement before the change happens. We’ll also let you know about Base Rate changes on our website and in the press.
If your interest rate is changing for any other reason, we’ll give you at least 60 days’ notice if it’s going up. If it’s going down, we’ll still give you notice but might make the change sooner.
1. Interest on all balances that result from purchases (including associated fees, such as non-sterling Transaction fees), interest charges and service charges (such as the copy statement fee), is charged at the per annum rate found in your Terms and Conditions (variable) if the statement balance is not paid in full, as per your Credit Card agreement. Cash advances, balance transfers, and the interest charged on those non-purchase balances do not accrue interest at the standard. If you do not pay your balance in full you may incur interest on your outstanding balance. You will still be required to pay your minimum due payments. If you only make minimum payments, it will take you longer and may cost you more to clear the outstanding balance.
2. See app store listings for operating system information.
3. Interest free period - Maximum 56 days on purchases if you pay the full amount you owe on each statement date on time every month. No interest-free period on balance/money transfers or cash advances (subject to any interest-free promotional offer).
* Subject to application and approval. Supplementary Cards are issued under and subject to the Terms and Conditions of your existing Cardmember Agreement, and as the main Cardmember, you will be responsible for paying all charges on any Supplementary Cards which are added to your Account. Supplementary Cardmembers must be aged 18 or over. Annual fee may apply.
** For full Terms and Conditions on referring a friend, click here.
American Express Services Europe Limited has its registered o ce at Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. It is registered in England and Wales with Company Number 1833139 and authorised and regulated by the Financial Conduct Authority.
Copyright© 2022. American Express Company. All Rights Reserved.
Here are a number of ways you can manage your Account, from on the move through the Amex App to Online Account or our Customer Service team who are available 24/7.
Online Account
Our Online Account service helps you to manage your finances to best suit you. You can see recent purchases you have made, pending transactions before they are charged to your Card, save Amex Offers to your Card, view your statements and download past statements, set up a Direct Debit, alerts, along with making payments.
Amex App
With the same features as our Online Account but in a concise version, the Amex App is another great way we help you to manage your finances when you’re on the move. Learn more2
Customer Services
Should you have a question about your Account and you are unable to find the answer online, we have a dedicated Customer Services Team who are on hand 24/7 to help assist you.
You can call the team using the number on the back of your Card.
1. Interest on all balances that result from purchases (including associated fees, such as non-sterling Transaction fees), interest charges and service charges (such as the copy statement fee), is charged at the per annum rate found in your Terms and Conditions (variable) if the statement balance is not paid in full, as per your Credit Card agreement. Cash advances, balance transfers, and the interest charged on those non-purchase balances do not accrue interest at the standard. If you do not pay your balance in full you may incur interest on your outstanding balance. You will still be required to pay your minimum due payments. If you only make minimum payments, it will take you longer and may cost you more to clear the outstanding balance.
2. See app store listings for operating system information.
3. Interest free period - Maximum 56 days on purchases if you pay the full amount you owe on each statement date on time every month. No interest-free period on balance/money transfers or cash advances (subject to any interest-free promotional offer).
* Subject to application and approval. Supplementary Cards are issued under and subject to the Terms and Conditions of your existing Cardmember Agreement, and as the main Cardmember, you will be responsible for paying all charges on any Supplementary Cards which are added to your Account. Supplementary Cardmembers must be aged 18 or over. Annual fee may apply.
** For full Terms and Conditions on referring a friend, click here.
American Express Services Europe Limited has its registered o ce at Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. It is registered in England and Wales with Company Number 1833139 and authorised and regulated by the Financial Conduct Authority.
Copyright© 2022. American Express Company. All Rights Reserved.
