Welcome to the Help Centre

How do I log into the American Express® App?


In order to use the Amex App, you will need to read and accept the End User License Agreement. This will appear when you first launch the Amex App. Your Amex App User ID and Password are the same ones you use to access Online Services at americanexpress.co.uk on your computer. If you do not have a User ID and Password or you have forgotten your User ID and Password, you can retrieve or create this from the log in screen of the Amex App. The system allows three attempts to enter the correct User ID and Password before the Amex App locks the account. If the account is locked, reset your Password or contact us.

You may receive a verification code when logging in to make sure it's really you. Select "Remember This Device" to skip this step next time.

After 5 minutes of inactivity, your session will time out. Simply log back in to resume activity.