Our Brand - Who We Are
We provide a special brand of service for our customers. Since starting out as a freight forwarding company in 1850, our business has transformed into a global suite of financial products and services to back the lives of our customers and their spending every single day. Today, we are the largest global payments network and we continue to pride ourselves on being forward-looking and customer focused.
Our Brand History
In 1850, Henry Wells, William G Fargo and John Butterfield merged their companies to form American Express. The core business was express delivery of packages and other goods, with a network of railway express routes stretching from the East Coast to Minnesota in the US. By the late 19th and early 20th centuries, we had introduced new financial products and travel services and by the 1950s, we launched the first of our now iconic Charge Card.
Our Company Mission
Become essential to our customers by providing differentiated products and services to help them achieve their aspirations.
How We Achieve This Mission
It is the people at American Express who bring our company values and mission to life every single day. We invest in our people in many ways, from support and opportunities for career development to recognising performance. That is why we've been recognised for many awards, incluing #13 in the LinkedIn Top 25 Companies to work for in 2021.
We stand by enriching the lives of our customers and are proud to offer many benefits and experiences for them to enjoy. This includes rewards through our Membership Rewards Programme®, exclusive Cardmember offers with Amex Offers and events with
American Express® Experiences including the National Theatre, BST Hyde Park and many more. Check out our latest news releases to see how we've been supporting our customers in the UK and globally.
One of our core values at American Express is that we care about our communities. We have made significant strides to support our Corporate Social Responsibility commitments including the promotion of Diversity, Equity and Inclusion as well as investment into Advance Climate Solutions.
UK Products and Services
Help Centre for UK Customers
American Express Payment Services Limited
Registered Office: Belgrave House, 76 Buckingham Palace Road, London, SW1W 9TQ. Registered in England and Wales with Number 06301718. American Express Payment Services Limited is authorised in the United Kingdom by the Financial Conduct Authority under the Payment Services Regulations 2009 (reference number 484347) for the provision of payment services.
American Express Services Europe Limited
American Express Services Europe Limited has its registered office at Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. It is registered in England and Wales with Company Number 1833139 and authorised and regulated by the Financial Conduct Authority (reference number 661836). Details can be found by visiting the FCA website www.fca.org.uk/register. Where American Express Services Europe Limited cards are issued in the UK but obtained within the European Economic Area, local rules may apply to the way that it conducts its business which can be enforced by that country's applicable regulatory authority.
American Express Europe LLC
American Express Europe LLC (AEELLC) is a limited liability company incorporated in the State of Delaware, USA, and is accordingly registered with the Delaware Division of Corporations under number 0947901. AEELLC’s head office is situated at 200 Vesey Street, New York, NY10285, United States. AEELLC operates in the United Kingdom through a registered branch (FC 011790 and BR 000897) whose registered office is at Belgrave House, 76 Buckingham Palace Road, London SW1W 9AX, United Kingdom. The liability of the AEELLC’s members is limited. AEELLC is an introducer appointed representative of American Express Insurance Services Europe Limited, which is authorised and regulated by the Financial Conduct Authority.
American Express Insurance Services Europe Limited
American Express Insurance Services Europe Limited, registered in England and Wales, company no. 05048826, 76 Buckingham Palace Road, London, SW1W 9AX, is authorised and regulated by the Financial Conduct Authority, registration no. 311684. American Express Insurance Services Europe Limited is a separate corporation within the American Express group of companies.
American Express Holdings Limited
Registered Office: Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX. Registered in England and Wales with Number 5163695.
American Express Payments Europe S.L.
Registered Office: Avenida Partenón 12-14, 28042, Madrid, Spain. Registered in Spain with tax identification number B88021431. American Express Payments Europe S.L. is authorised by Banco de España with reference number 6883 for the provision of payment services.
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Locally: 0800 917 8047
From abroad: +44 1273 696 933