Statements, Payments & Billing | FAQs | Amex UK

Payments & Billings

View statements and understand American Express fees and balances. Get help making a payment

Can I make a payment using a bank account that is not in my name?

Can I make payments from an international or non-UK bank account?

How quickly will my payment be reflected on my American Express® Account?

Can I pay my bill using a debit card?

How can I change or cancel my Direct Debit?

What will I be required to pay each month?

What should I do if I’ve already set up a Direct Debit but want to make a manual payment?

What bank details should I use to make a payment to American Express?

How do I set up a Direct Debit for my American Express Card?

How can I check or change my Payment Due date?

What are the different ways I can pay my American Express bill?

Will I be charged interest on my Card, and how is it calculated?

What is my annual Card or renewal fee?

When are late payment fees charged and how are they calculated?

What are the exchange rates abroad?

American Express Plan It™ Instalment Plans

To learn about Plan It™ flexible payments, please visit our Instalment Plans FAQs.

Why does the Pending Transaction appear twice for the same transaction?

Why is there a £1 charge in my Pending Transactions?

How do pending transactions work on my American Express Account?

Why don't charges made in a foreign currency appear as Pending Transactions?

What is a pending transaction?

Can I receive a paper statement if I need one?

A recent purchase I made does not appear in either Pending Transactions or my Account balance. Why?

How do I access and receive my Card statements?

When is my minimum payment due?

Can I dispute a Pending Transaction?

How can I check the status of a dispute?

How do I dispute a charge?

What reasons can I dispute a charge for?

How do I request a credit limit increase?

How much can I spend on the Charge Card?

How is my credit limit determined, and can it be increased?

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