Welcome to your Harrods American Express® Card

Your new Card is much like Harrods itself. Truly unique. That’s because it’s the only Card which earns you Harrods Rewards points, just about every time you use it. Not to mention the fact it’s backed by worldwide travel benefits.

Activate your Card, to start your journey.


Image of The Platinum Card®

Your Card

Here is all you need to know about getting started with your new Harrods American Express Card. You’ll find helpful advice about online Card activation, managing your Account online and shopping confidently with your Card.  

Getting started

Getting started




Using your Card

Places to use your Card




Managing your Account

Managing your Account




Rewards and Offers

As you would expect from an American Express Card which bears the Harrods name, the rewards are particularly generous. Here, you can discover some of them, as well as how to earn more Harrods Rewards points5.


   Enjoy generous rewards



You'll collect rewards on purchases made on your Harrods American Express Card5 both with Harrods and on everyday purchases, maximising your Harrods Rewards points on your favourite luxury purchases. And with a host of other exclusive Harrods benefits, the Harrods American Express Card is truly the best way to shop Harrods.

Enjoy generous rewards

Exclusive Harrods Benefits

Harrods American Express Cardmembers also get access to exclusive benefits5 not available anywhere else: from quarterly dining credits to exclusive event invites and access to exclusive bonus points promotions, prepare to be surprised and delighted throughout the year.


For the latest information on Harrods American Express Card benefits and promotions, click here.

Amex Offers

With Amex Offers, you can enjoy a delightful range of offers across dining, retail, travel, and more. To choose from our enticing array of offers, just follow these three steps.

Amex Offers


Step 1


Log in to your Account, select the 'Offers' tab and save an Offer to your Card.



Step 2


Use your Card when you spend at the business.


Step 3


Get a statement credit to your Account.

Get up close with American Express® Experiences

We know our Cardmembers love to go to different events, which is why we are pleased to be able to offer access to presale tickets to some of the hottest acts in town before they go on sale to the public. So whether it's at home, film, music, theatre or dining, American Express gives you access to purchase tickets for incredible events that feed your passion for life.6


Visit our entertainment hub


24-7 Support

Whether you're at home or on the go, you can service your Card Account at your convenience. 

How To Videos

Online Account

From paying your bills to viewing your PIN, an Online Account lets you manage your Account easily and at your convenience, 24/7.

Amex App

Amex App

Download the Amex App and you can manage your Account whether you’re in the comfort of your home or on the go.  Plus, wherever you are in the world, you can access 24/7 support through Chat with Us.



Visit our FAQs for quick access to the most commonly asked questions about American Express.

Contact us


If you have any questions, American Express Customer Service is ready to assist you.


Customer Service


UK: 0800 917 8041
International: +44 (0) 1273 576 445

24/7 Global Assist® 


+44 (0) 20 3126 4113

Our 24/7 Global Assist service means help is always close at hand wherever you are. Should you need medical and legal advice, have any passport, customs or visa issues, even if you lose your Card, we’re just a phone call away ready to help, wherever you are.