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Welcome to a rewarding world 

From collecting lots of lovely Nectar points, to all the additional services that come as standard – you’ll find everything you need to know about your Nectar Credit Card right here.


Image of The Platinum Card®

Your Credit Card

Here is all you need to know about getting started with your Nectar Credit Card. You’ll find helpful advice about online Credit Card activation, managing your Account online and shopping confidently with your Credit Card.  

Getting started

Getting started




Using your Credit Card




Managing your Account

Managing your Account




Rewards and Offers

As a Cardmember, you will earn Nectar points1 on all purchases made on your Credit Card, allowing you the flexibility to reward yourself in any way you choose. Plus, with Amex Offers you have access to shopping, dining, travel discounts and much more2.


Earn more Nectar points, more often

The Nectar Credit Card is all about getting even more value out of your shopping, on the high street, online and abroad. 

Earn more Nectar points, more often

Amex Offers

With Amex Offers, you can enjoy a delightful range of offers across dining, retail, travel, and more2

Amex Offers


Step 1


Explore your personalised Amex Offers.

Log in to your Account online or via the Amex App and select ‘Offers’


Step 2


Select the offers you like and save them to your Credit Card


Step 3


Spend on your saved Credit Card in-store or online to get your offer.


While your Nectar points are coming along nicely, you can also take advantage of the other fantastic benefits that come as standard with the Nectar Credit Card. You can find out all about them here.

24-7 Support

Whether you're at home or on the go, you can service your Credit Card Account at your convenience. 

How to videos
How To Videos
From paying your bill to ordering a replacement Card, watch our How To Videos to help you get started with your new Card.
Amex App
Amex App

Download the Amex App and you can manage your Account whether you’re in the comfort of your home or on the go.  Plus, wherever you are in the world, you can access 24/7 support through Message Us.

Visit our FAQs for quick access to the most commonly asked questions about your Credit Card.

Contact us


If you have any questions, American Express Customer Service is ready to assist you.


Customer Service


UK: 0800 917 8015
International: ++44 (0)1273 576 904

24/7 Global Assist® 


+44 (0) 20 3126 4113

Our 24/7 Global Assist service means help is always close at hand wherever you are. Should you need medical and legal advice, have any passport, customs or visa issues, even if you lose your Credit Card, we’re just a phone call away ready to help, wherever you are.