Welcome to the Help Centre

How does American Express Purchase Protection work?


For more information relating to Card security, please visit our Security Centre here.

If your eligible item* is either stolen or accidentally damaged up to 90 days after you've bought it, we'll reimburse you up to £2,500.

*Excess of £50 applies. Terms, conditions and exclusions apply. Check your eligibility here.

Subject to Enrolment. To learn more visit here.