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Frequently Asked Questions
Welcome to the Help Centre
Register for an Account online, manage your Card PIN and more.
Frequently asked questions
How can I temporarily block my Additional Card?
How do I add an Additional or Supplementary Cardmember to my account?
How do I change my PIN?
How do I close my Account?
How do I download the Amex App?
How do I temporarily block my Card?
How do I view my PIN?
How long does it take for my card to be temporarily blocked or unblocked?
How long will my Card stay temporarily blocked?
How often can I Temp Block my Card?
If I can't find my Card after I temporarily block it, how do I report it lost or stolen?
What happens if I replace my card while it's temporarily blocked?
What happens when I temporarily block my card?
What is ePay?
What is ezeClick?
When would I temporarily block my Card?
Where do I contact American Express?