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Frequently Asked Questions
Welcome to the Help Centre
Make payments to your Account, learn more about your statements and understand your charges.
Frequently asked questions
Can I increase my credit limit?
Can I obtain cash using the Card?
Can I request for a reprint of previous Card statements?
How can I check my payment due date and amount due?
How do I cancel my direct debit?
How do I resume WhatsApp alerts?
How do I revise my permanent credit limit?
How do I stop WhatsApp alerts?
How do I switch off paper statements?
How is interest charge calculated on my statement?
How should I accurately read my statement?
What are the different methods of paying my bill?
What is the credit limit on my Credit Card?
What is the important payment related information I need to know?
What kind of services are included in WhatsApp alerts?
Where can I see my recent unbilled charges Online?
Where do I contact American Express?
Will I be able to view Online Statements if my account is cancelled?