Frequently Asked Questions
My Merchant Account/OMA provides you with the convenience, control and flexibility you need to focus on managing your business. Utilise our helpful Payments and Account Management tools to help you save time and money, and streamline your day-to-day operations.
A quick, reliable way to track your cash flow
In Payments, see a 13-month record of your submissions, view pending payments, sign up to receive secure e-statements and more. You can stay on top of cash flow and gain greater control over your business.
The benefits to you are convenience, control and flexibility. With My Merchant Account/OMS, you have 24/7 access to view submissions and payments, and update your account information – all in one secure location. To get started, click here or contact us to enrol.
To enroll for My Merchant Account/OMA, you will need to create your American Express User ID and Password. You will require the following information: your contact number, postal code, email address, your American Express Merchant number, your bank account details and bank branch code. Click here to enrol now. You may also contact Merchant Services to assist you in enrollment.
With My Merchant Account/OMA, you have 24/7 access to view daily transactions and payments, sign up for e-statements and much more – all in one secure location.
American Express currently offers this service free of charge to merchants. To enrol in My Merchant Account/OMA, click here or contact us.
For assistance with enrolment, site navigation or using any features of My Merchant Account/OMA, you may contact us.