Why American Express?

American Express helps businesses do more business

When you welcome American Express into your business, you gain unique access to a broad network of high-spending and loyal, consumer, small business and corporate Cardmembers.

American Express will help increase your revenue by attracting these high value customers, while growing and retaining your existing client base. The American Express brand signals security and trust to customers and prospects and supports their confidence to spend more with you; and in saying “yes” to your customers’ preferred form of payment you extend the highest level of service through the point of sale.

Consider the following research findings*.

  • More than two in three (69%) American Express Cardmembers stated that they would be influenced in their choice of where to shop or dine by American Express acceptance
  • Around two in three (66%) American Express Cardmembers considered establishments that accept American Express cards as more reputable, while 53% consider that they place more value on customer service.

American Express can help increase your businesses efficiency through our products and expertise to help manage your business, from optimizing cash flow to building greater efficiency with payments and processing. With our direct relationships with both Cardmember and Merchant, we can offer superior fraud protection through our Closed Loop network.

Closed Loop

American Express has a range of complimentary tools and materials for merchants to access. These can help remind Cardmembers about your business, wherever they are, and whenever they feel like spending, plus provide insights to aid in managing and growing your business . By helping you identify growth opportunities, we will help your business stay ahead of the curve.

Attract more business with the JCB Card

In continuous support of driving high-value customers to your establishment, American Express has partnered with JCB International Co.Ltd.

JCB is Japan’s largest credit card company. Currently approximately 70 million JCB Cards are issued in 16 countries and they are accepted in 190 countries worldwide. By joining the network of Merchants in India who now accept the JCB Card, you will attract even more business to your establishment.

Processing JCB Card transactions is no different from processing American Express Card transactions. You’ll only have a single reconciliation to perform for both companies. And you’ll receive one payment to cover both American Express and JCB Card transactions. Additionally, you’ll receive one Merchant Statement with both American Express and JCB transactions.

The American Express Merchant Service fee will apply to both American Express and JCB transactions. American Express handles all enquires that relate to JCB Cards. This includes authorisations, payments, statements and point of sale stationery.

To start accepting now, call American Express Merchant Services at 1800 419 1414 (Toll Free) or 0124 280 1414 (Landline) from Monday to Saturday (10am to 9pm). You can also fill in an application form and fax it to us at 0124 336 3911.

*Card Usage and Attitude Survey, December 2011. Source: TNS