Welcome to the Help Centre
Browse the Help Centre for answers to your questions.
How to make a payment
Understand American Express Membership Rewards®
Reporting suspicious activity
Dispute a charge
How do I report my Card lost, stolen, damaged or not received?
How do I cancel a Card?
How do I close an Account?
Browse all topics
Make payments to your Account, choose how to receive your statements and understand your charges.
Update your contact details, register for an Account online and learn about using your PIN.
Learn about American Express® products, insurance services and understand Avios rewards points.
Learn about the Membership Rewards® programme and how to earn and use your points.
Report your Card lost, stolen or damaged and learn how you are protected against fraud.
Notify us of your travel and using your Contactless Card abroad.
What you can do with your online Account – check your balance, manage Card payments, check your rewards and view personalised Amex Offers
With your Amex App you can check your balance, manage monthly Card payments, check your rewards and view personalised Amex Offers