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How do I notify American Express if a Card Member has passed away?
To notify us of the death of an American Express Card Member, please call us Monday through Friday from 8:00 am to 10:00 pm EST at 1-800-266-7064 (for Corporate Cards: 1-888-297-3947).
When you call, we'll ask you to provide the following information:
- The Card Member's date of birth and death
- The Card Member's Social Security Number
- The contact information of the Executor of Estate, Trustee or Attorney
- Your information and relationship to the Card Member
If possible, please also have the deceased Card Member's Card or account number available when you call.