Quickly get the information you need to manage your Merchant Account, Payments, and Disputes with ease.
No need to wait on the phone to chat with support. Learn how to manage your Merchant Account on your own time.
All Support Center articles refer to the new Disputes experience. If you are seeing a different view of Disputes, please use this User Guide for support.
Click the 'Chat' button once you login to your merchant account to chat with a member of our service team. You can also access non logged in chat to help with registration or login difficulty.
Mon-Fri, 8:00am - 6:30pm ET
Send us email securely once you login regarding questions about the website or to request updates to your Merchant Account.
Our Merchant customer care representatives will assist you Mon-Fri, 8:00am to 8:00pm, ET.
Authorization Department – 1-800-528-2121 | Available 24/7