The benefits of managing Disputes online
It's fast and easy. Using the online Disputes tool on our website allows you to quickly and easily respond to Cardmember disputes. You can immediately see all open and urgent Disputes for all your business locations, upload any documents you need, and even respond online.
Why resolve online?
It's fast, simple, and it can help you avoid 'no-reply' Chargebacks. Use the online Disputes tool and you can:
Receive email notifications whenever you have new, undated, or urgent disputes
See all disputes in a central place - instead of in numerous letters
Respond online without having to use email
Track the status of disputes throughout the entire process