Explore the Payments Default View
Within the Payments tab, you have the ability to view:
Settlements - Paid and pending settlement information for your chosen date range.
Submissions - A clear view of all the submissions you have made to American Express.
Transactions - A look at all of your American Express transactions (sales and credits) that have been received by American Express.
Adjustments & Chargebacks - A list of all your chargeback and other adjustments that have been applied to your submissions.
Statements & Reports - Download monthly and annual E-Statements and custom reports. Save customizable reports as templated and schedule regular downloads in your Report Library.
More Options Tab
- Acitivity Types
- Authorization Requests
- Authorization Integrity Fee
- Other Activity
- Gross Pay Debits
Note: For newly enrolled users, payments data will be available within four hours.

Contact Us
Live Chat
Click the 'Chat' button once you login to your merchant account to chat with a member of our service team.
Mon-Fri, 8:00am - 6:30pm ET
Email Us
Send us email securely once you login regarding questions about the website or to request updates to your Merchant Account.