Reporting Fraud

Contact us to report suspicious activity

Has your Card been lost or stolen? Don’t recognize a transaction on your account? If you think you may have become a victim of fraud, get in touch.

Our dedicated Security Team is right here to help.

Other ways to contact us

Your safety, wherever and whenever you use your American Express® Card, matters to us.

That’s why we make it as easy as possible for you to contact us if you think you’ve been a victim of fraud.

Contact Us From Abroad

Around the globe and around the clock, you're just one phone call away from expert help. Click here to learn more.

Start Live Chat

Available 24/7, you can chat one-to-one with a Customer Care Professional. Just click here (you must be logged into your account) and we’ll be right there.

Simple steps to help you protect yourself against fraud

Read these helpful tips to keep your account and personal information safe:

Download the American Express® Mobile App to see your latest transactions on your account at a glance.

Switch to paperless statements and view your statements regularly and thoroughly. You can opt into paperless statements by logging into your Online Services account.

Register for Card alerts which monitor your account with real time updates via email or texts.

See something you don’t recognize?

Contact us

Make sure that your contact details are up to date.

Phishing and Scam Awareness

Protect yourself from phishing and scams by learning how to recognize imposters and spot their tricks before it’s too late.

Learn more