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American Express® Telephone Directory

Customer Service

Charge Cards Country  
The Gold Card, Rewards Gold Card & The American Express® Card
  The Platinum Card®
  ANTIGUA   1800 327 1267   1800 801 6564
  ARGENTINA   0800 666 0207   0800 555 4288 (operator), then dial
800 801 6564
  ARUBA   8001529    
  BAHAMAS   1800 327 1267   1800 801 6564
  BARBADOS   1800 327 1267   1800 801 6564
  BELIZE   From Pay Phones: 811 (operator), then dial
800 327 1267
From Hotels: 555 (operator), then dial 800 327 1267
From business & residences collect:
52 555 326 1267
  From Pay Phones: 811 (operator), then dial
800 801 6564
From Hotels: 555 (operator), then dial
800 801 6564
From business & residences collect: 1 954 503 8868
  BERMUDA   1800 327 1267   1800 801 6564
  BOLIVIA   800101110 (operator), then dial 800 327 1267   800101110 (operator), then dial 800 801 6564
  BONAIRE   001800 3271267   1800 801 6564
  BRAZIL   000 811 008 5101   0 800 888 8288 (operator), then dial
800 801 6564
  BRITISH VI /WI   1800 327 1267   1800 801 6564
  CANADA   1800 327 1267   1800 801 6564
  CAYMAN ISLANDS   1800 327 1267   1800 801 6564
  CHILE   800 36 1002   800 57 0089
  COLOMBIA   01 800 9121 153   01 800 912 2214
  COSTA RICA   0800 011 0776   0800 011 0864
  CURACAO   0018008722881 (operator), then dial
1800 3271267
  0018008722881 (operator), then dial
1800 801 6564
  DOMINICA   1800 327 1267   1800 801 6564
  DOMINICAN REPUBLIC   18008722881 (operator), then dial
1800 327 1267
  18008722881 (operator), then dial
1800 801 6564
  ECUADOR   1 999 119 (operator), then dial 1 800 327 1267   1 999 119 (operator), the dial 1 800 801 6564
  EL SALVADOR   8001288 (operator), then dial 800 327 1267   800 1288 ó 800 1785 (operator), then dial
800 801 6564
  GRENADA   1800 327 1267   1800 801 6564
  GUATEMALA   Outside Guatemala City: 9999190 (operator), then dial 800 327 1267
From Guatemala City: 138 126 (operator), then dial 800 327 1267
  Outside Guatemala City: 9999190 (operator), then dial 800 801 6564
From Guatemala City: 138 126 (operator), then dial 800 801 6564
  HAITI   183 (operator), then dial 800 3271267   183 (operator), then dial 800 801 6564
  HONDURAS   8000123 (operator), then dial 800 327 1267   800 0123 (operator), then dial 800 801 6564
  JAMAICA   1800 327 1267   1800 801 6564
  MEXICO   001 800 327 1267   001 800 801 6564
  MONTSERRAT   1800 8722881 (operator), then dial
800 327 1267
  1800 8722881(operator), then dial
800 801 6564
  NICARAGUA   1 800 0174 (operator), then dial 800 327 1267   1 800 0174 (operator), then dial 800 801 6564
  PANAMA   0018001110006   0018001110006
  PARAGUAY   From Asunción City: 00811800 (operator), then dial 800 327 1267
Collect: 525553262660
  From Asunción City: 00811800 (operator), then dial 800 801 6564
Collect: 1 954 503 8868
  PERU   0 800 50629   0 800 51 872
  PUERTO RICO   1800 327 1267   1800 801 6564
  SAINT KITTS / NAVIS   1800 327 1267   1800 801 6564
  SAINT MAARTEN   001800 3271267   1800 801 6564
  SAINT VINCENT   1800 327 1267   1800 801 6564
  TRINIDAD & TOBAGO   1800 327 1267   1800 801 6564
  TURKS & CAICOS   01800 8722881 (operator), then dial
800 327 1267
  01800 8722881(operator), then dial
800 801 6564
  UNITED STATES OF AMERICA   1800 327 1267   1800 801 6564
  URUGUAY   000410 (operator), then dial 800 327 1267   000410 (operator), then dial 800 801 6564
  US VI   1800 327 1267   1800 801 6564
  VENEZUELA   0800 100 5878   0800 225 5288 (operator), then dial
800 327 1267
  COLLECT CALLS   525553262660 (Mexico)   1 954 503 8868 (USA)
       
Credit Cards Puerto Rico   800-555-4313
       
All consumer cards Via your local AT&T operator   800-327-1267
       
  Membership Rewards®   800-297-3276 or
      305-816-2799
  Express Cash enrollment   800-227-4669
  Global Assist (English service)   301-214-8228
  Apply for a new card   866-746-2868
       
Customer Service Numbers From some countries you may have a direct phone access to call the Service Center. Other countries may Require you to dial a local AT&T number first. In this case please request the local operator to communicate you to the toll free number 800-545-1171. If your country is not listed, log into the web page www.att.com/traveler to search for the AT&T number.    
  Algeria   Collect : 525-55-326-2627
  Angola   Angola808-000-011+800-545-1171
  Argentina   0800-555-4288+800-545-1171
  Aruba (Collect)   525-55-326-2627
  Australia   1-800-881-011(Telstra)
1-800-551-155 (Optus)+800-545-1171
  Azerbaijan   Collect : 525-55-326-2627
  Bahrain   808-00-001+800-545-1171
  Bangladesh   157-0011+800-545-1171
  Belize   811(pay phones) & 555 (hotels)+800-545-1171
Collect : 525-55-326-2627
  Bermuda   1-800-225-5288+800-545-1171
  Bolivia   800-10-0237
  Brazil   0-800-890-0288+800-545-1171
  Canada   1-800-545-1171
  Congo   Collect : 525-55-326-2627
  Cote d’Ivoire   Collect : 525-55-326-2627
  Chile   800-225288+1-800-545-1171
  Colombia   01-800-9120-303
  Costa Rica   0-800-011-0534
  Curacao, Bonaire, St. Maarten   001-800-872-2881+800-545-1171
  Ecuador   1-999-119(Quito)or 1-800-999-119(Guayaquil)+800-545-1171
  Egypt   2510-0200(Cairo)
02-2510-0200(outside Cairo)+800-545-1171
  Equatorial Guinea   Collect : 525-55-326-2627
  El Salvador   800-1288+800-545-1171
  Finland   0-800-11-0015+800-545-1171
  France   0-800-99-0011+800-545-1171
  Gabon   Collect : 525-55-326-2627
  Germany   0-800-225-5288+800-545-1171
  Guatemala   138-126 (Guatemala)/ 9999190 (outside Guatemala) +800-327-1267
  Guinea   Collect : 525-55-326-2627
  Honduras   800-0123+800-545-1171
  Hong Kong   800-96-1111+800-545-1171
  Iceland   00-800-222-552-88+800-545-1171
  India   000-117+800-545-1171
  Indonesia   001-801-10+800-545-1171
  Israel   1-80-949-4949(Bezeq Telecom)/1-80-922-2222+800-545-1171
  Italy   800-172-444+800-545-1171
  Japan   00-539-111(KDD)/00-665-511(Softbank)+800-545-1171
  Kazakhstan   8-800-121-4321+800-545-1171
  Kenya   Collect : 525-55-326-2627
  Madagascar   Collect : 525-55-326-2627
  Mauritius   01-120+800-545-1171
  Malaysia   1-800-80-0011+800-545-1171
  Mexico   001-800-545-1171
  Montserrat, St. Vincent, Turks & Caicos, Antigua, Barbados, Cayman Islands, Dominica, Dominican Republic, Grenada, St. Kitts and Nevis   1-800-225-5288+800-545-1171
  Paraguay(Collect)   525-55-326-2627
  Panama   001-800-545-1171
  Peru   0-800-51-540
  Philippines   1010-5511-00 or 105-11+800-545-1171
  Puerto Rico, US, U.S.V.I   1-800-545-1171
  Russia   363-2400+800-545-1171
  Taiwan   00-801-102-880+800-545-1171
  Trinidad & Tobago, Bahamas, British V.I., Jamaica   1-800-872-2881+800-545-1171
  Uruguay   0004-110-0319-01
  Venezuela   0-800-100-1120+800-545-1171
       
Merchants: Apply to accept the card and request assistance   800-297-2639
       

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