Easily manage your account on your favorite devices
American Express is here to support you however you choose to connect with us.
Learn How to Get Started:
Mobile App
Review your statement balance, increase your credit limit, and replace a Card with ease.
In the Amex Mobile App, tap the chat icon in the top right corner.
Tap "Message Us"
Ask us a question
In the Amex Mobile App, tap the chat icon in the top right corner.
Tap "Message Us"
Ask us a question
Web
Multi-tasking online? Save yourself time. We're ready to help with questions about your Card account.
Log into your account on americanexpress.com
Tap "Help" then tap "Chat With Us"
Ask us a question
Log into your account on americanexpress.com
Tap "Help" then tap "Chat With Us"
Ask us a question
Alexa
From the comfort of your home, stay on top of your account. Ask for your account balance, make a payment or enroll in the latest Amex Offers.
In the Alexa App, search for
American Express
Follow the instructions to link your account
Say "Alexa, open Amex"
In the Alexa App, search for
American Express
Follow the instructions to link your account
Say "Alexa, open Amex"
Have a quick question in less than 280 characters? Find us on Twitter @AskAmex. We're here M-F, 9 a.m. - 10 p.m. ET.
