Welcome to the Help Center

Why am I not earning points on certain purchases? What are ineligible purchases on my Card?

Certain purchases are not eligible to earn Membership Rewards® points. These purchases include cash-equivalent transactions, fees, person-to-person transactions, and more. For more information on which purchases are not eligible to earn Membership Rewards points, visit the “Earn Points” section within the program Terms and Conditions.

You can also visit the Rewards Information page.