Statements & Reports:

Downloading E-Statements

Within the "Payments" tab, you will see a sub-section labeled "Statements & Reports" that will allow you to download statements, create reports, and access information on scheduled report downloads.

 

To download an E-Statement, type in a specific Merchant Number. Choose between the type of data in the E-Statement (MFAS or Chargebacks & Adjustments), as well as the time period (monthly or annually).

 

You will have the option to download the E-Statements in a .PDF format or as an .XLS spreadsheet.

 

Note: For newly enrolled users, E-Statements will be available starting the following month after enrollment.

Screenshot of statements & report options
Example of .XLS downloadable E-Statement

Example of .XLS downloadable E-Statement

Contact Us

Live Chat

 

Click the 'Chat' button once you've logged in to your Merchant Account to chat with a member of our service team.

Mon-Fri, 8:00am to 6:30pm ET

Call Us

 

1-800-528-5200

Our Merchant Customer Care Professionals will assist you Mon-Fri, 8:00am to 8:00pm ET