American Express

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding American Express Prepaid Card Management Corporation (License #9172; NMLS ID 913823) and/or American Express Travel Related Services Company, Inc. (License #9026; NMLS ID 913828) at: Office of the Commissioner of Financial Regulation, 500 North Calvert Street, Suite 402, Baltimore, MD 21202, Telephone: 1-888-784-0136.

American Express entities American Express Travel Related Services Company, Inc. and American Express Prepaid Card Management Corporation are Texas Department of Banking money services business license holders. If you have a complaint regarding an American Express prepaid card, contact the customer service division of American Express by calling the number on the back of your prepaid card or 1-877-297-4438. If you have a complaint regarding an American Express travelers cheque product or purchase of foreign currency, contact the customer service division of American Express by calling 1-800-221-7282. If you have a complaint regarding the American Express FX International Payments service, contact the customer service division of American Express by calling 1-888-391-9971. If you have a complaint regarding Serve, contact the Serve customer service division by calling 1-800-954-0559. After contacting our customer service division, if you still have an unresolved complaint, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), www.dob.texas.gov, consumer.complaints@dob.texas.gov.

American Express Travel Related Services Company, Inc. maintains all money services business licenses necessary to engage in its activities, including money services business licenses in the following states and jurisdictions:

Jurisdiction	Regulatory Agency	Type of License
ALABAMA	Alabama Securities Commission	Sale of Checks
ALASKA	Alaska Division of Banking and Securities	Money Services Business
ARIZONA	Arizona Department of Financial Institutions	Money Transmitter
ARKANSAS	Arkansas Securities Department	Money Transmitter
CALIFORNIA	California Department of Financial Institutions	Money Transmitter
COLORADO	Colorado Division of Banking	Money Transmitter
CONNECTICUT	Connecticut Department of Banking	Money Transmitter / Payment Instruments
DELAWARE	Delaware Office of the State Bank Commissioner	Sale of Checks and Transmission of Money
DISTRICT OF COLUMBIA	District of Columbia Department of Insurance, Securities and Banking	Money Transmitter
FLORIDA	Florida Office of Financial Regulation	Money Transmitter
GEORGIA	Georgia Department of Banking and Finance	Sale of Checks
HAWAII	Hawaii Division of Financial Institutions	Money Transmitter
IDAHO	Idaho Department of Finance	Money Transmitter
ILLINOIS	Illinois Division of Financial Institutions	Money Transmitter
INDIANA	Indiana Department of Financial Institutions	Money Transmitter
IOWA	Iowa Division of Banking	Money Services
KANSAS	Kansas Office of the State Bank Commissioner	Money Transmitter
KENTUCKY	Kentucky Department of Financial Institutions	Money Transmitter
LOUISIANA	Louisiana Office of Financial Institutions	Sale of Checks / Money Transmitter
MAINE	Maine Bureau of Consumer Credit Protection	Money Transmitter
MARYLAND	Maryland Department of Labor, Licensing and Regulation	Money Transmitter
MASSACHUSETTS	Massachusetts Office of Consumer Affairs and Business Regulation	Sale of Checks
MASSACHUSETTS	Massachusetts Office of Consumer Affairs and Business Regulation	Foreign Transmittal Agency
MICHIGAN	Michigan Department of Licensing and Regulatory Affairs	Money Transmitter
MINNESOTA	Minnesota Department of Commerce	Money Transmitters
MISSISSIPPI	Mississippi Department of Banking and Consumer Finance	Money Transmitter
MISSOURI	Missouri Division of Finance	Sale of Checks
NEBRASKA	Nebraska Department of Banking and Finance	Sale of Checks and Funds Transmission
NEVADA	Nevada Department of Business and Industry	Money Transmitter
NEW HAMPSHIRE	New Hampshire Banking Department	Money Transmitter
NEW JERSEY	New Jersey Department of Banking and Insurance	Money Transmitter
NEW MEXICO	New Mexico Financial Institutions Division	Sell Negotiable Checks, Drafts and Money Orders
NEW YORK	State of New York Banking Department	Money Transmitter
NORTH CAROLINA	North Carolina Commissioner of Banks	Money Transmitter
NORTH DAKOTA	North Dakota Department of Financial Institutions	Money Transmitter
OHIO	Ohio Division of Financial Institutions	Money Transmitter
OKLAHOMA	Oklahoma Office of State Bank Commissioner	Sale of Checks
OKLAHOMA	Oklahoma Office of State Bank Commissioner	Money Transmitter
OREGON	Oregon Division of Finance and Corporate Securities	Oregon Division of Finance and Corporate Securities
PENNSYLVANIA	Pennsylvania Department of Banking	Money Transmitter
PUERTO RICO	Commissioner of Financial Institutions of Puerto Rico	Act Money Transmitter
RHODE ISLAND	Rhode Island Division of Banking	Sale of Checks
RHODE ISLAND	Rhode Island Division of Banking	Electronic Money Transfers
SOUTH DAKOTA	South Dakota Division of Banking	Money Transmitter
TENNESSEE	Tennessee Department of Financial Institutions	Money Transmitter
TEXAS	Texas Department of Banking	Money Transmitter
UTAH	Utah Department of Financial Institutions	Issuing and Selling Money Orders, Travelers Checks or Other Instruments
VERMONT	Vermont Commissioner of Banking, Insurance, Securities, and Health Care Administration	Money Services
VIRGINIA	Virginia Bureau of Financial Institutions	Money Transmitter
WASHINGTON	Washington Department of Financial Institutions	Money Transmitter
WEST VIRGINIA	West Virginia Division of Banking	Money Transmitter
WISCONSIN	Wisconsin Department of Financial Institutions	Seller of Checks
WYOMING	Wyoming Division of Banking	Money Transmitter
USVI	Government of the Virgin Islands of the United States Division of Banking and Insurance	Money Transmitter

American Express Prepaid Card Management Corporation maintains all money services business licenses necessary to engage in its activities, including money services business licenses in the following states and jurisdictions:

Jurisdiction	Regulatory Agency	Type of License
ALABAMA	Alabama Securities Commission	Sale of Checks
ALASKA	Alaska Division of Banking and Securities	Money Services Business
ARIZONA	Arizona Department of Financial Institutions	Money Transmitter
ARKANSAS	Arkansas Securities Department	Money Transmitter
CALIFORNIA	California Department of Financial Institutions	Money Transmitter
COLORADO	Colorado Division of Banking	Money Transmitter
CONNECTICUT	Connecticut Department of Banking	Money Transmitter
DELAWARE	Delaware Office of the State Bank Commissioner	Sale of Checks and Money Transmitter
DISTRICT OF COLUMBIA	District of Columbia Department of Insurance, Securities and Banking	Money Transmitter
FLORIDA	Florida Office of Financial Regulation	Money Transmitter
GEORGIA	Georgia Department of Banking and Finance	Check Seller
HAWAII	Hawaii Division of Financial Institutions	Money Transmitter
IDAHO	Idaho Department of Finance	Money Transmitter
ILLINOIS	Illinois Division of Financial Institutions	Money Transmitter
INDIANA	Indiana Department of Financial Institutions	Money Transmitter
IOWA	Iowa Division of Banking	Money Services
KANSAS	Kansas Office of the State Bank Commissioner	Money Transmitter
KENTUCKY	Kentucky Department of Financial Institutions	Money Transmitter
LOUISIANA	Louisiana Office of Financial Institutions	Sale of Checks / Money Transmitter
MAINE	Maine Bureau of Consumer Credit Protection	Money Transmitter
MARYLAND	Maryland Department of Labor, Licensing and Regulation	Money Transmitter
MICHIGAN	Michigan Department of Licensing and Regulatory Affairs	Money Transmitter
MINNESOTA	Minnesota Department of Commerce	Money Transmitters
MISSISSIPPI	Mississippi Department of Banking and Consumer Finance	Money Transmitter
MISSOURI	Missouri Division of Finance	Sale of Checks
NEBRASKA	Nebraska Department of Banking and Finance	Sale of Checks and Funds Transmission
NEVADA	Nevada Department of Business and Industry	Money Transmitter
NEW HAMPSHIRE	New Hampshire Banking Department	Money Transmitter
NEW JERSEY	New Jersey Department of Banking and Insurance	Money Transmitter
NEW YORK	State of New York Banking Department	Money Transmitter
NORTH CAROLINA	North Carolina Commissioner of Banks	Money Transmitter
NORTH DAKOTA	North Dakota Department of Financial Institutions	Money Transmitter
OKLAHOMA	Oklahoma Office of State Bank Commissioner	Sale of Checks
OKLAHOMA	Oklahoma Office of State Bank Commissioner	Money Transmitter
OREGON	Oregon Division of Finance and Corporate Securities	Oregon Division of Finance and Corporate Securities
PENNSYLVANIA	Pennsylvania Department of Banking	Money Transmitter
PUERTO RICO	Commissioner of Financial Institutions of Puerto Rico	Act Money Transmitter
RHODE ISLAND	Rhode Island Division of Banking	Sale of Checks
RHODE ISLAND	Rhode Island Division of Banking	Electronic Money Transfers
SOUTH DAKOTA	South Dakota Division of Banking	Money Transmitter
TENNESSEE	Tennessee Department of Financial Institutions	Money Transmitter
TEXAS	Texas Department of Banking	Money Transmitter
UTAH	Utah Department of Financial Institutions	Issuing and Selling Money Orders, Travelers Checks or Other Instruments
VERMONT	Vermont Commissioner of Banking, Insurance, Securities, and Health Care Administration	Money Services
VIRGINIA	Virginia Bureau of Financial Institutions	Money Transmitter
WASHINGTON	Washington Department of Financial Institutions	Money Transmitter
WEST VIRGINIA	West Virginia Division of Banking	Money Transmitter
WISCONSIN	Wisconsin Department of Financial Institutions	Seller of Checks
WYOMING	Wyoming Division of Banking	Money Transmitter
USVI	Government of the Virgin Islands of the United States Division of Banking and Insurance	Money Transmitter

Money Services Business Disclosures