SafeKey & Online Safety




Shop confidently with SafeKey


A safe way to shop. A secure way to pay. 


what is safekey

SafeKey. What is it?


Smart authentication technology that works behind the scenes, protecting you against fraud while you shop online by checking it's really you when making a purchase. 

How does SafeKey work?


Our smart anti-fraud technology checks each transaction against numerous data points. We may, however, need to check it's really you, if so, we'll send you a text, email or push notification.

secure safeykey push

Push notification experience  

safekey verification

Verification code experience 

verification from safekey

Verification experience


How to verify your purchase


The Amex App makes verifiying yourself quicker and easier.

Download it here and enable push notifications.



Don't have the Amex App? At times we may need to verify it's really you, so we'll send you a verification code by text and/or email. Once you get it, just tap it in, and you're good to go.  



Please check that your contact details are up to date. We'll take care of the rest. 




Online Safety


In addition to SafeKey, here are some things to be aware of to help protect yourself when shopping online:


The web address should start with ‘https://’ – the ‘s’ stands for secure.

It should have a padlock symbol in the browser address bar.  

In some browsers, the address bar or the company name is in green.  

Log out of every site, every time you’ve registered your details, simply closing the browser isn’t enough.

Choose strong, unique passwords (not your child’s birthday, for example).

Using a secure password manager may be helpful.

Keep your anti-virus software up to date and install a firewall.
Make sure your spam filter is switched on. 



SafeKey FAQ's



Related Pages

Identity Theft

 Your details are private. Let's keep it that way.


Learn more

Phishing and Scam Awareness 
Protect yourself from phishing and scams by learning how to recognize imposters and spot their tricks before it’s too late.
Learn more