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Travel Insurance
with your
Credit Card

Experience the powerful backing
of American Express.

How to activate your insurance policy

Some American Express Cards include domestic and international Travel Insurance, Shopping and Purchase Protection, and/or Smartphone Screen Insurance*. In most cases, all you need to do to activate your cover is pay for your travel, eligible items or smartphone using your Card. However, specific criteria may apply depending on the type of Card you have. For further details, please see ‘What’s included with your Card’ below.

Make a claim

In the event of a medical emergency

 

Should the unexpected occur whilst you’re travelling make sure you contact Chubb Assistance soon as practicable on +612 9335 3492. Chubb Assistance will ensure you receive fast and effective treatment from a doctor who speaks your language. Your claim may be affected should you not contact us as soon as practicable.

Make a claim

In the event of a medical emergency

 

Should the unexpected occur whilst you’re travelling make sure you contact Chubb Assistance soon as practicable on +612 9335 3492. Chubb Assistance will ensure you receive fast and effective treatment from a doctor who speaks your language. Your claim may be affected should you not contact us as soon as practicable.

 

Lodge your claim via the Chubb Claim Centre for American Express.

 

Advise all claims to Chubb within 30 days of a claim event or as soon as reasonably practicable. You must submit all supporting documentation e.g. Medical reports, police reports, declarations, receipts or other such evidence Chubb may request to assist Chubb in the prompt resolution of your claim.

Lodge your claim via the Chubb Claim Centre for American Express.

 

Advise all claims to Chubb within 30 days of a claim event or as soon as reasonably practicable. You must submit all supporting documentation e.g. Medical reports, police reports, declarations, receipts or other such evidence Chubb may request to assist Chubb in the prompt resolution of your claim.

 

For all other concerns, call the Chubb Claim Centre on +61 2 9335 3492

For American Express Westpac Altitude Card Members Contact Allianz below

 

 

Lodge your claim online

 

Click here to lodge your claim. 24 hours a day, 7 days a week

 

Telephone:

 

General Claims: 1800 091 710
24 Hour Emergency Assistance: 1800 227 773
Reverse charge from overseas: +61 7 3305 7468

For all other concerns, call the Chubb Claim Centre on +61 2 9335 3492

 

For American Express Westpac Altitude Card Members Contact Allianz below

 

Lodge your claim online

 

Click here to lodge your claim. 24 hours a day, 7 days a week

 

Telephone:

 

General Claims: 1800 091 710
24 Hour Emergency Assistance: 1800 227 773
Reverse charge from overseas: +61 7 3305 7468

 

What’s included
with your Card?

 

Please click on your Card below to view your insurance.