Frequently Asked Questions
What are cross-border payments?
Cross-border payments are transactions where a customer purchases goods or services from a business in a different country. Cross-border payments are an important part of global e-commerce businesses.
What are some cross-border payment challenges?
When selling goods or services internationally, prospective customers may abandon their shopping cart due to concerns around currency exchange rates and/or card FX fees. By offering a Multi-Currency experience, there’s no doubt for the Card Member regarding the amount being paid because its in their local currency.
American Express Multi-Currency minimizes these challenges for American Express Card transactions by making it easier for your business to sell your goods and services in the Card Member’s local currency and help enable you to expand your business internationally while easing the headaches related to cross-border e-commerce.
How does cross-border e-commerce work?
The American Express Multi-Currency merchant account enables seamless cross-border payments so you can price in a foreign currency and get paid in one of the available settlement currencies, helping to reduce the complexity of managing cross-border e-commerce so you can focus on reaching new customers.