Contactless Payments

A faster, safer way for customers to pay

Overview

84% of merchants agree that using contactless is safer for personal health than using cash, swiping a card or inserting a chip card.*

Contactless payments—where customers simply hover their card, smart watch or mobile device over the card reader until they get the ok—are not only a faster way to pay, they keep the checkout process cleaner by reducing exposure to health risks for both customers and employees. It’s one quick tap.

It’s safer, easier and keeps transactions secure.

Benefits

How do touchless, tap-and-go payments improve the checkout experience?

Fast

Tap-to-pay takes less time than exchanging cash or swiping/inserting a card. So transactions are quicker and interactions are shorter.

Safe

No signatures, no touching the terminal, and less time spent between customer and cashier.

Secure

Protected by proven encryption, contactless payments are as secure as chip technology.

Promotes Choice

Customers can pay the way they want—with a contactless card or their mobile wallet.

How it Works

Here’s what customers do:

Here’s what you do:

See the Business Owner Guide in the tools section below to help ensure a cleaner payments environment for your business.

Tools to help you get started.

Contactless Education—Cashier and Business Owner Guide

Frequently Asked Questions: Contactless

Cleaner Payments Webinar

Additional Resources

Free Point-of-Purchase

Signage

Restaurant industry tips for a touchless payment environment

Healthcare industry tips for a touchless payment environment

Retail industry tips for a touchless payment environment

More resources to fuel your growth

Your benefits of welcoming American Express

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Access savings on curated services to help support your business

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Webinars, articles, and more to help your business adapt

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Resources for Merchants in Response to Coronavirus (COVID-19)

Learn More

*The Amex 2020 Digital Payments Trendex survey was conducted online among a sample of 400 business leaders in the U.S. who have responsibility for making decisions regarding customer payment options, IT/data security, or online sales strategy and planning. The sample for the study came from an online panel. Fieldwork was conducted between July 30-August 7, 2020.

² You are not required to collect American Express Card Member signatures on any card-present transactions. You will not be held liable for fraud chargebacks for not having a signature on card-present transactions, and signed receipts are no longer required as supporting documentation for disputes.